Receptionist Clerk

2 weeks ago


Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

The Outpatient Clinic Admin Clerk/Receptionist will be responsible for providing clinic administration and reception support to patients attending Outpatient Clinics.

This will include receiving and greeting patients into clinic areas whilst recording the patient's attendance and clinical outcome on the Patient Administration Patient centre. The Outpatient Clinic Admin Clerk/Receptionist will also be responsible for providing an appointment booking service to enable patients to book future appointments when leaving the department, this role may develop into the booking of future appointments into other clinical disciplines (i.e. diagnostic). This may also involve some telephone booking of appointments and the scheduling of forthcoming appointments, from other sources of patient enquires, whilst providing a confidential, efficient patient-friendly and outside agency contact service. Integral to the role will be the maintaining of the clinic administration functions on patient center ensuring that they are 'cashed up' in a timely and accurate manner at the end of each clinic session.

You will be interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.

You will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users.


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