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Senior Liability Investigator

2 weeks ago

Southampton, United Kingdom RSA Full time

Senior Liability Investigator - Major Injury Claims
Location: Remote

RSA is a multinational personal and commercial insurer operating across the UK, Ireland, continental Europe.

As one of the world’s longest standing general insurers, we’ve learned a thing or two about risk the value of insurance to our customers. We combine our skills, knowledge, and experience to deliver solutions for customers via direct channels, broker relationships and partner organizations.

We have significant businesses in the UK and Ireland where the RSA brand is joined by retail brands MORE THAN and 123.ie while RSA Luxembourg serves brokers and customers in Belgium, France, Spain and the Netherlands.

RSA employs over 5,500 people and in 2021, became a wholly-owned subsidiary of Intact Financial Corporation (TSX:IFC), the largest general insurer in Canada and leading provider of global specialty insurance.

**Your role**

The purpose of this role is to provide an in-house facility to investigate liability across all classes of business handled in the Major Injury Claims team. You will be representing RSA through face-to-face interactions, as your role involves undertaking on-site investigations of allocated claims to gather relevant evidence/information/witness statements and documentation, making recommendations on legal liability and providing accurate and consistent policy interpretations with reference to relevant case law.

You will also be expected to provide advice on case reserve, recovery potential and risk improvements as appropriate.

**About you**
- A proven experience of investigating high value casualty claims.
- Good influencing skills and ability to manage stakeholders at all levels across all business areas.
- Ability to produce well-structured, professional reports.
- Good organisational skills.
- Thorough knowledge of the legal framework in the UK.
- Ability to coach and mentor colleagues.

**About Us**:
Our commitment to diversity is sincere, continually growing and led right from the top.

**Our Values**:
Integrity - Be honest, open and fair. Set high standards. Stand up for what is right.

Respect - Be kind. See diversity as a strength. Be inclusive and collaborate

Customer Driven - Listen to our customers. Make it easy, find solutions. Deliver second-to-none experiences.

Excellence - Act with discipline and drive to outperform. Embrace change, improve every day. Celebrate success yet remain humble.

Generosity - Help others. Protect the environment. Make our communities more resilient.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: On the road

Reference ID: UK000362