General Assistant

**General Assistant.**

**Recruiter ** _Cash Converters_

**Location **Kingswood Bristol

**Salary **£7.00 - £9.80 / hour Depending on Age & Experience

**Sectors ** _Retail_

**Contract Type** _Permanent_

**Hours ** _Full or Part Time_

**Position ** General Assistant

**Duties** Offer a buyback service. General sales on a wide range of products goods. Financial services to include: Pawn broking, Western Union.

Cash Converters, the largest chain of second hand shops in the world is looking for an ambitious and self-motivated individual to become part of the friendly and hardworking team based in the rapidly growing store as a **General Assistant.**

Cash Converters has over 700 stores across 21 countries worldwide. In the UK alone, we have nearly 200 shops.

As our **General Assistant **you will be working within our small team to build excellent rapport with our customers, providing a high standard of customer service and be confident with up selling and cross selling techniques to clinch every deal possible. We are looking for right individual who has the passion and drive for achieving targets and beyond, and one that thrives on excelling within their role. Your role will also be to actively promote our services, especially helping new customers who are not familiar with our range of service.

**Key responsibilities of a General Assistant include**:

- Demonstrate & Test products and explain how they match the customers’ individual needs to achieve retail sales and alternative products must be provided to ensure customer expectations are met.
- Knowledge of new and existing stock must be researched to keep up to date with product knowledge ensuring that customers’ needs and expectations are met.
- Demonstrate entrepreneurial skills to trade effectively, maximising cross selling and up selling opportunities to ensure that all store sales targets are achieved.
- To ensure that the store and window displays are maintained to company standards, using the current promotional point of sale merchandise ensuring that company merchandising briefs and standards expectations are met.
- Responsible for maintaining a high level of housekeeping standards both on the sales floor and back of house to ensure that company expectations are met.

**Key skills required of a General Assistant include**:

- Have an outgoing personality and enjoy interacting with customers
- Approachability
- Excellent communication and listening skills are essential
- Attention to detail and good time management skills
- Good PC skills
- Working under pressure
- Team Orientation but able to work on own initiative
- Strong numerical and written capabilities
- Preferred previous face to face customer service experience
- A grounding in the latest technology (phones, laptops etc) is an advantage.
- Knowledge of jewellery, watches, musical instruments, gaming, tools, DJ equipment is an advantage
- Demonstrate the Cash Converters Values when dealing with others.
- Build and support strong team working relationships.
- Support colleagues in day to day activities as and when required to achieve the best results for the store.

**Training and Development**
- Maintain personal and professional development to meet the changing demands of the job, participating in appropriate training courses and attending departmental meetings to further develop skills to conduct the role.
- Actively seek and conduct self-development via the Career Passport Programme hosted on our CCUK ELearning site, the HUB.

**Safety and Security**
- Be responsible for your own health and safety and that of your colleagues in accordance with the Health and Safety at work Act (1974).
- Work in accordance with the Data Protection Act (1998) as you will have access to material which is confidential and sensitive in some way. It is a condition of your contract of employment that you use great discretion at all times.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24-40 per week

**Salary**: £7.00-£10.00 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

Reference ID: General Assistant / Buyer Kingswood