Credit Control Team Leader

2 weeks ago

South Lancs Industrial Estate, United Kingdom Brakes Full time

**
Credit Control Team Leader
**Based in Wigan / Competitive Salary**

We now have a fantastic opportunity for a **
Credit Control Team Leader
** to join the Finance Team, based in Wigan, on a permanent basis.

The Speciality Group is one of the largest suppliers of fresh and speciality food to the UK foodservice industry and is made up of five specialist brands: Fresh Direct, M&J Seafood, Wild Harvest, Fresh Fayre and KFF. Together, our Group has more than 1,400dedicated colleagues that ensure we pick, pack and deliver thousands of orders every day out of 9 sites across the country.

Our mission is to be the undisputed market leader that customers want to work with, and people want to work for, whilst our vision is to be our customers’ most valued and trusted business partner.

You’ll be responsible for managing a team of up to 5 Credit Controllers, offering daily technical finance support as well line manager duties including HR policy management, coaching and driving the people engagement agenda across the department. As partof the credit control team expect to be overseeing the entire finance process and ensuring that KPIs are achieved, and SLAs are adhered to. A great role for someone who has a strong people management background with experience in either credit management orfinance.
- Working closely with the team to collect debt for our smaller Street Customers
- Working with the AR Manager to produce weekly reports
- Produce and manage the monthly on stops report liaising with account managers and team members.
- Undertake regular 1-1’s with credit controllers and regular catch ups in between to prioritise workloads.
- Reporting direct to the credit manager regarding any queries and any problem customers that need sending to the credit insurers.
- Day to day supervision and performance management of a team of credit controllers
- Oversee the credit controller’s debtor ledgers ensuring customers pay their balances to terms.
- Oversee the new account process ensuring all customers are credit checked.
- Any ad-hoc reporting and/or tasks as required by management
- Ensure that any customer payment errors are promptly identified and acted upon in a professional and ethical manner
- Liaise with appropriate departments to ensure any customer complex billing requirements are understood and correctly acted upon

You’ll have strong people management skills as well as experience in credit management, accounts payable or a similar finance role, to ensure a clear understanding and running of the end-to-end process across your team. This role will suit someone who thrivesin a fast-paced commercial environment and enjoys communicating with people at all levels across the business. This is a key role to ensure customer payments are received on time and client accounts are kept up to date so good Excel knowledge is required.

In return we offer a competitive base salary, additional holiday purchase options to top up your standard annual leave and our award-winning food with significant discounts.

We’re not just looking for a good fit, we want people who help to make us even better. We’re

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