**Could you be the person to help us build our future success?**:
**Who we are?**:We are a full-fibre broadband provider with £250m of investment. We are rolling out a 10Gbps FTTP networks and have a plan to cover a total of 1,000,000 premises bringing truly exceptional connectivity services to homes and business in the South of England. We want to improve lifestyles and enhance communities by instantly connecting people and businesses beyond today’s broadband.

**Who are you?**:We are looking for forward thinking, enthusiastic individuals to join our team. You will be keen to learn, adaptable and excited to be part of our fast-growing organisation.

**What we offer:**:Annual Salary

Annual Bonus

Long Term Incentive Scheme

25 day paid holiday

Pension

Private Medical Insurance

Life Assurance

Cycle to work scheme

Health Screening

**General Description of the role:**:MDU installations within Swish are growing rapidly and it is time to recruit an experienced Telecoms Coordinator to support the next stage of growth. Reporting into the Install Operations Manager, the MDU Coordinator’s role is to Coordinate all aspects and stakeholders in and around the MDU department.

**Job Description**:

- Demonstrate collaborative relationship building with all stakeholders
- Keep an up-to-date Risk Register and share regularly with the management team
- Maintain a programme of work to support resource forecasting and reliable delivery dates for customers.
- Regular reporting on the number of MDU’s built and ready for service
- Managing stakeholders both internal and external to the company, such as; Leaseholders/owners, Wayleaves team, Residential installs team and construction
- Assess and prioritise internal requests against MDU resource plan
- Resource scheduling
- Updating Openreach whereabouts after NOI
- Assessing completion of activities within the activity schedule
- Certifying Completion
- Jeopardy management
- Compiling document packs to aid Wayleaves

**Core Skills Required**:

- Ability to work in a fast-paced and challenging work environment
- Excellent organisational and communication skills
- Good working knowledge of Microsoft 365, Excel, PowerPoint and Project GIS knowledge is beneficial
- An understanding of fibre networks and the PIA/BTOR network (desirable)
- Full Driving License that permits you to drive a vehicle in the UK
- A collaborative approach to problem solving
- Ability to verbally deliver difficult messages to customers resulting in positive outcomes
- Document control and data entry experience
- Proactive attitude in identifying areas that can be improved to positively impact customer satisfaction and driving these through to completion