Customer Service Advisor

2 weeks ago


Andover, United Kingdom Matt Burton Full time

MBA are currently recruiting for a Customer Service Advisor to join an exciting global organisation in Andover, Hampshire. As a leading player in the insurance industry, our client puts their people at the heart of everything they do. They pride themselveson providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees.
As a Customer Service Advisor, you will be required to complete the following tasks;
- Both inbound and outbound calls with customers regarding their insurance.
- Providing a first-class experience for all our customers and demonstrating ownership of all queries.
- Data input, ensuring all information is captured and inputted onto internal systems.
- Meet your relevant KPIs, knowing what you need to achieve to succeed
What we're looking for from a Customer Service Advisor;
- Excellent customer service experience
- Strong organisation skills and high level of attention to detail
- Ability to work under pressure and with a varied workload
- Team player with passion for helping others
- Proactive, able to work with initiative
Job Details;
- Full time role
- Week-day shifts between 08:00am-18:00pm
- Permanent Roles
- £21,000.00 per annum
- Full Training Provided
- Located in Andover, Hampshire



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