Medical Receptionist

15 hours ago

Wolverhampton, United Kingdom Whitmore Reans Health Centre Full time

Responsibilities:

- Greet and check-in patients as they arrive at the medical office
- Schedule and confirm patient appointments
- Collect and update patient information, including medical history and insurance details
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members
- Maintain patient records and ensure accuracy of information
- Maintain cleanliness and organization of the reception area

Qualifications:

- Previous experience in a medical office or similar administrative role preferred
- Proficient in using office software such as Microsoft Office Suite
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of medical terminology is a plus

An exciting opportunity has arisen to join our team at Whitmore Reans Health Centre.

We are looking for a motivated, and flexible medical receptionist to join our busy practice. You will be responsible for all reception duties; face to face and telephone care for patients, staff and visitors, and some administration duties. You will need excellent customer service and communication skills. Flexibility with regards to working hours and be able to work weekends on a pro rota basis will be essential for this post. A background in primary care or NHS administration is desirable though not essential as training is available. The ability to remain calm and work under pressure, along with experience of working with the public in a customer service environment is essential.

One day is never the same, the role requires someone with exceptional communication skills, good customer service knowledge and the ability to interact well with a wide range of personalities. It is a busy Medical Centre therefore, the ability to work under pressure is a must. It is pivotal that you are a team player, working collectively to excel patient care.

The role will vary from, front house reception, administrative duties and telephony duties.

Our core strategy is excellent patient care and continuous employee development.

It's an exciting time to join the team

**Job Types**: Part-time, Permanent

Pay: From £12.21 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

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