Senior QA Tester

**Details**:
**Reference number**:

- 242374**Salary**:

- £38,469 - £41,480**Job grade**:

- Senior Executive Officer**Contract type**:

- Permanent**Business area**:

- DWP - Digital**Type of role**:

- Digital
- Information Technology**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This role will be based in Blackpool, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here.About the job

**Job summary**:
Are you an experienced QA Tester?

Do you want to work for a team that engages with a large number of different projects, product teams and technical colleagues?

If so, this role may be perfect for you.

We’re looking for outstanding QA Testers, who want to contribute to demanding and exciting digital services for the UK Government. Be part of changing the face of public services with the potential to dramatically transform the future of millions of people.

This role represents a unique opportunity to join the Benefit Payment Support team at DWP Digital. We’re looking for driven and passionate Senior QA Tester who would like to be part of a team delivering real value to people that need help during the difficult times of their lives.

**Job description**:

- A Senior QA Tester in Service Transformation will provide technical leadership to a multi-disciplined team and oversee the products they delivery, support and test.
- You can think outside the box, ask the right questions, and critically evaluate and communicate findings to a larger team.
- You will lead investigative work into problems and opportunities in existing processes, driving the collection of information and creation of recommendations for improvements.
- You will be able to manage the planning of system and / or acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance on test planning is key to this role. In addition, identification of process improvements to ensure the team are working to best practice is fundamental.
- You will work with stakeholders to set priorities, objectives, and timescales to successfully deliver high quality outcomes that meet the customers’ needs and gives value for money by identify risks and resolving issues efficiently.
- You will provide technical leadership to a team of Testers along with providing oversight to the products they test. You will own the overall Test Process within your team ensuring the systems are fit for purpose.

**Person specification**:
The responsibilities are outlined in the job description above.

Technology Services provide the foundations upon which digital services for DWP are developed and operate. Our purpose is to deliver secure, effective and cost-efficient digital infrastructure services and to run live IT operations that support DWP business objectives. We do this by putting users and quality of service at the heart of what we do.

Our team is made up of 1,500 colleagues working collaboratively across 10 portfolio-led teams in a fast-moving environment. Our teams deliver an end-to-end suite of digital products and services that support DWP colleagues and citizens in an ever-evolving technology landscape. Our work is focused around the following 6 themes:
1. Delivering a digital workplace that improves the way we work. We provide the products and services to make our users' jobs easier, encourage greater collaboration and support flexibility in working patterns, locations and on devices of their choice - helping to drive forward DWP’s digital transformation.

2. Delivering high-quality and resilient IT services and support. We are embedding a Full Stack Service Model to integrate our IT operations and ensure our services meet existing and future network demand.

3. Building a world-class performance-focused user experience control centre. We have created an end-to-end, data-driven performance environment to measure our systems and ensure we keep the department functioning.

4. Exploiting and enhancing hybrid cloud services. We provide hybrid cloud services that balance on-premise and public cloud to offer true platform independence and optimum price performance.

5. Protecting and securing our services. We ensure our IT systems remain secure and available, resilient to natural and human-caused disaster - ensuring citizens always have access to our key services.

6. Developing our people, capability and skills. We have created a sustainable service by developing our people, bringing key skills in-house to DWP, giving our teams professional pathways to develop and opportunities to progress within Technology Services.

As we continue our journey to service excellence we have identified a number of opportunities to join our Technology Services team.

**Benefits**:

- An employer pension contribution of up to 27%