Insurance Claims Handler

3 days ago


Mansfield, United Kingdom The Best Connection Employment Group Full time

** MAIN REQUIREMENT - INSURANCE AND CLAIMS HANDLING BACKGROUND **

**The Best Connection are currently seeking experienced Insurance Claim Handlers, for our client in the Mansfield area**
- Have a great knowledge of problem solving
- Work hard to deliver the best possible outcome
- Provide the best service
- Excel at building rapport with customers
- Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers

**Duties**:

- Managing claims from the start through to settlement
- Making decisions collectively on the extent and validity of a claim
- Checking for any potential fraudulent activity
- Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
- Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
- Monitor the progress of a claim
- Escalating problems to other members of the team
- Data entry / use of computer software
- Liaising with internal departments
- General administration duties

**Working hours**:

- Monday - Friday 9am - 5pm (37.5 hours per week)
- Potential over time available, paid at time and a half
- You must be flexible to work some weekends
- Pay rate is £11.44 to begin with, however there is also the potential of a pay increase, following a successful probation period

**A full CV will be required, followed by an interview directly with the company**
**Benefits & Requirements**:

- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- 24hr Oncall Support
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Weekend Work



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