Front Office Receptionist
7 days ago
**Job Summary**
**Duties**
- Managing guest accounts, posting charges, reconciling payments, and generating daily reports in close collaboration with the Front Office Manager.
- Providing outstanding customer service during guest check-ins/check-outs and assisting with inquiries at the Front Desk.
- Ensuring effective communication of any issues during handovers at the start and end of each shift.
- Serve drinks from the bar when required.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Mercure we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.
Pay: £12.21 per hour
Expected hours: 40 per week
**Benefits**:
- Canteen
- Discounted or free food
- On-site gym
- On-site parking
**Language**:
- English (preferred)
Work Location: In person
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