Receptionist

Job Title: Receptionist

**Location: Icknield Court,**Berryfield Rd, Princes Risborough HP27 0HE

**Hours**:30hours a week
- **Pay**: £12.27 per hour

**Are you interested in working for a charity that has been changing the lives of older people and those with learning disabilities and dementia for over 25 years?**

**We’d love to hear from you**

The Fremantle Trust have an exciting opportunity for a Receptionist to join our team on a **part time basis**, based at our residential care home in Burnham.The main purpose of the job is to receive visitors and telephone calls, ascertain their requirements and direct them appropriately; to provide secretarial and general administrative support under the direction of the Business Administrator.

Icknield Court care home is conveniently located close to the town centre of Princes Risborough, and is also within easy reach of High Wycombe. Our care home provides a friendly and modern living environment and offers 90 individual rooms positioned across six separate wings. With many facilities and plenty of outdoor and communal space, residents can participate in stimulating social activities and enjoy each other’s company. Personal items can be brought from home and added to rooms to provide those homely touches.

**Key Responsibilities**:

- Undertake receptionist and telephone duties including dealing with queries, taking messages and carry out appropriate follow up action.
- Keep the reception area tidy and maintain the visitors’ book.
- Provide secretarial and general administrative support under the direction of the Business Administrator e.g. producing documents, creating and maintaining appropriate computer and manual filing systems.
- Ensure that day-to-day tasks and routines are carried out to contribute to the smooth running of the service as a whole, for example taking incoming calls and ensuring messages are relayed efficiently.
- Actively promote the service and Fremantle by clear, respectful and helpful communication with all potential customers including people who use services, relatives, health and social care professionals, other officials and contractors, visitors as well as Fremantle colleagues.
- Contribute to the success of the whole staff team by respecting colleagues and participating in team meetings and communications systems.
- Any other duties consistent with the business of Fremantle, the job, and hours of work as may reasonably be required.

**Data Protection**

The post holder must always respect the confidentiality of information in line with the requirements of the Data Protection Act. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorised persons or organisations as instructed.

**Job Type**: Part-time

Pay: £12.27 per hour

Expected hours: 30 per week

Application question(s):

- Do you currently hold a skilled worker visa

Work Location: In person