Lettings Administrator

Lettings Administrator

AN EXCITING OPPORTUNITY HAS ARISEN TO JOIN OUR TEAM WE ARE AN AWARD WINNING, INDEPENDENT ESTATE AGENT & WON AN AWARD FOR THE BEST SMALL LETTING AGENT IN THE UK.

Willowgreen Malton are offering an excellent and exciting opportunity to join our expanding team of professional and highly dedicated estate agents.

**Lettings Coordinator, Willowgreen Malton**

**Responsibilities**:

- Maintaining regular contact with Landlord and Tenants and updating them on the progress of their tenancies.
- Coordinating maintenance and repair requests with landlords and contractors
- Ensuring compliance with legal and regulatory requirements
- Carrying out property inspections.
- Ensuring high level of customer service is delivered to clients by getting back to inquiries ASAP
- Checking, updating and progressing all the paperwork and requirements for each tenancy (including legal contracts and works)
- Updating the CRM with data, any changes to the tenancies and outstanding tasks.

**Requirements**:

- Highly Organised, positive attitude and a can-do attitude.
- Strong communication and interpersonal skills, with the ability to build relationships with clients and colleagues
- Ability to deliver high levels of customer service and admin support
- Ability to work well under pressure and prioritise tasks effectively
- Excellent organisational and time management skills
- Proficient in English (writing and speaking).
- Ability to learn and work with software and tools, including property management software and CRM.
- Strong understanding of the property market and previous experience in lettings administration would be a bonus
- Great at communicating and excellent rapport building skills
- Ability to deal with complaints and work under pressure
- A proactive and positive attitude with a desire to learn and grow within the company

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

Licence/Certification:

- Driving License (required)

Work Location: In person