Donations Volunteer

**Volunteer Role Profile: Donations Volunteer (Hwb-based)**

**Volunteering at Cyfannol Women’s Aid**

Cyfannol Women’s Aid specialises in supporting women and girls who have experienced any form of violence against women, domestic abuse, and/or sexual violence. Our Hwbs in Abergavenny, Ebbw Vale, Newport and Pontypool provide a safe space for women who need support to speak to someone in confidence, as well as offering access to essential items such as toiletries and clothing.

**What’s involved in a Donations Volunteer role?**
- Sort and organise donated items
- Support teams with managing donation stock and requests
- Coordinate with other donations volunteers to match donations to where they are needed

(Activities may vary slightly depending on the service or location)

**What skills and qualities do I need for the role?**
- Friendly, empathetic, and non-judgemental approach
- Good organisational and interpersonal skills
- Ability to work independently and as part of a team
- Respect for confidentiality and diversity
- Commitment to Cyfannol’s values of Empowerment, Integrity, Self-awareness, Collaboration, Resilience, and Dedication

**How often will I volunteer?**
- This role is flexible and can be tailored to suit your availability. Typical hours fall between 9am and 4:30pm on weekdays.

**What will you gain from volunteering with us?**
- Experience in a charity and community support setting
- Insight into the impact of domestic abuse and sexual violence
- Training and support to develop your skills
- The chance to make a meaningful difference
- Reimbursement of out-of-pocket expenses (in line with policy)

**Interested?**

*An enhanced Disclosure Barring Service check will be conducted for this role*

**Lived Experience and Volunteering**
Many of our volunteers are drawn to this role because they have lived experience of domestic abuse and/or sexual violence. We deeply value the insight and empathy that this experience can bring.

We understand that everyone’s experience and healing process is unique, and we don’t set a fixed timeframe for when someone can begin volunteering after support has ended. If this applies to you, we’d be happy to have a supportive and confidential conversation about it as part of the recruitment process.