Pharmacy Administrator

An exciting opportunity has arisen within our pharmacy team for a Pharmacy Administrator. We are expanding our team and there are two posts available. You will be working with a number of team including procurement, homecare and administration.

The Pharmacy Administrator supports the smooth running of the Pharmacy Department with a responsibility for homecare invoicing, general procurement and general admin support. Homecare is one of the pharmacy services where the medicines are delivered to patients own homes and pharmacy team requires processing of the relevant paperwork.

The post-holder needs to be able to have knowledge and experience of working with Microsoft office or equivalent and demonstrate attention to detail and accuracy to allow the completion of tasks involving internal as well as external stakeholders.

We strive to develop the knowledge and skills of our workforce to enable them to advance personally and professionally and this is that ideal career development prospect. Therefore, recruiting the best talent to fulfil this role is really important to us. To help us achieve this, you must be a driven and resilient individual that is ambitious to join our busy team.

Pharmacy specific knowledge is not required since training will be provided to undertake the task associated with all of the pharmacy activities.

**You will**:

- Provide administrative support for Homecare service as well as assist the Chief Pharmacist with administrative duties whilst deputising for their PA
- Be dealing with telephone enquiries from patients, hospital staff and Homecare companies with regards to Homecare medicine supplies and deliveries.
- Liaise with specialist nurses, medical staff and clinical pharmacy staff to ensure prescriptions are submitted in a timely manner to ensure that deliveries are timetabled for continuation of supply to patients.
- Be responsible for handling invoices and deal with any associated issues.
- Support procurement team with their daily activities were appropriate.

**You will work with multidisciplinary teams including**:

- Internal: Pharmacy, nursing and medical staff and Finance and business office staff.
- External: Homecare company patient services co-ordinators, accounts staff and credit controllers, regional account managers and patients and/or their representatives.

You will contribute to development of novel Homecare projects.

BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

**KEY TASKS**:
Communication
- Is responsible for all matching of Homecare delivery notes and invoices and subsequent processing for Finance staff to pay suppliers promptly. Deals with queries that arise in respect of unpaid and any incorrect invoices, liaising with the supplier and other hospital departments as required. This involves checking all framework agreements for unit costs, delivery charges and relating to all Homecare companies. Responsible for checking the monthly finance statements from Homecare companies and query any anomalies with credit controllers at the Homecare company involved, escalating any unresolved issues with Lead Pharmacy Technician for Homecare.
- Enter invoices onto the CMM system for payment, verifying receipt and value of goods against the system orders and current SLA agreed prices. Resolving issues arising where invoiced values and quantities do not agree and making the necessary adjustments to CMM system. Once electronic invoicing facility available on CMM is actioned by Homecare companies, will lead on the training and implementation of this initiative.

Planning and Organising

Prioritise invoice processing according to prompt paymen