Controller

**Details**:
**Reference number**:

- 326764**Salary**:

- £59,623 - £71,546- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Grade 7- HMPPS Band 9**Contract type**:

- Permanent**Type of role**:

- Governance
- Other**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at HM Prison Parc, CF35 6ARAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Overview of the job**

To manage the delivery of a multi-million pound contract for the provision of custodial services. To act as the representative of the Secretary of State in delivering specific statutory functions such as agreement to Home Detention Curfew (HDC) or Release on Temporary Licence (ROTL). Management of a small team providing contractual and administrative support.

**Summary**

To keep under review and report to the Secretary of State on the operational and contractual delivery of Establishments provided by Private Sector Providers.

The Controller is the most senior representative of the Secretary of State within the establishment. As such, he/she is accountable for ensuring delivery, negotiating change, encouraging innovation and the highest levels of performance. The

Controller must ensure any contractual failings are remedied and/or penalised when

necessary, escalating unsatisfactory performance to the Deputy Director of Contracted Custodial Services.

**Responsibilities, Activities and Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:
Perform a range of statutory and operational duties including:

- Provide leadership and oversee the management of Prison Custody Officer (PCO) certification at the establishment.
- Undertake investigations as required, including reporting to the Secretary of State on any allegations made against PCOs performing custodial duties; when proportionate and necessary suspending and revoking PCO Licences.
- Sign and authorise the release of Prisoners on behalf of the Authority under HDC/ROTL.
- Sign final release licences on behalf of the Secretary of State.
- Ensure there is always a controller on 24 hour on call cover, and that both HMPPS and the contractor are clear on contact arrangements.
- Be accountable for the safe practice and discharge of those statutory duties that are undertaken by the contractor as per the Criminal Justice Act 1991.
- Act as the lead accountable manager, ensuring the contract is managed effectively. Ensuring the contract is providing value for money; monitor, record and report areas of non-compliance and manage through the process to resolution, when necessary identifying areas of concern that need to be brought to the attention of Ministers.
- Ensure there is positive relationship management with contractor both corporately and locally, key stakeholders, Ministry of Justice procurement, and HQ team.
- Undertake appropriate risk management of all operational processes and provider delivery thus ensuring the policies and reputation and practices of HMPPS and the Ministry of Justice are adhered to and enhanced rather than exposed to unnecessary risk.
- Be accountable for ensuring all financial processes are discharged appropriately, ensuring that the correct levels of payment are made for satisfactorily delivered services, when necessary ensuring the collection of penalties fees, credits notes and refund by the authority.
- Reconcile the monthly delivery of services to those procured and invoiced.
- Manage and be accountable for the local controller's team budget.
- Assess, negotiate and advise the Deputy Director of Contracted Custodial Services on operational risks and potential consequences of contract changes (e.g. efficiency savings, Specification, Benchmarking, Costing - SBC) and manage the implementation of the Notice Of Change (NOC) process.
- Negotiate and set annual service and contractual delivery indicators.
- Monitor and report on performance measures on a monthly basis highlighting deficiencies both to the Director of the establishment and the Deputy Director Contracted Custodial Services.
- Liaise and negotiate with the contractor on Schedule F/6 performance measures, where necessary mitigating on the basis of sound evidence and penalising when required.
- Agree and Monitor the implementation of action plans for her Majesty's Inspector of Prisons (HMIP), Audit and Corporate Assurance (ACA) and the Prison and Probation Ombudsman (PPO).
- Be accountable for ensuring there are effective links between the establishment and specialist advisors, when necessary monitoring and driving forward actions plans (e.g. Corruption Prevention Unit).
- Manage to ensure high quality delivery of an annual audit plan which gives assurance to the organisation on key high risk areas of operational delivery. This should inclu