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Personal Assistant

2 weeks ago

Leeds, United Kingdom Williams Lea Full time

Personal Assistant

Salary: £29,000 per annum plus company benefits

Location: Leeds, LS1 5HN

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday - Friday, 9.00am-5:30pm, 1 hour unpaid lunch break

Work Model: Hybrid after probation period

Williams Lea seeks a Personal Assistant to join our team

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.

Williams Lea employees, nearly 7000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

This role is to provide enhanced, proactive support to a team of Private Client fee earners enabling them to operate efficiently. The support provided needs to be seamless and of a high standard. The individual is expected to use a high degree of self-management and initiative and can maintain a high level of confidentiality.

The Personal Assistant will act as workflow manager for other support services. This includes delegating and supervising the completion of document production, file management and copying/scanning work which are primarily undertaken by other relevant business support services. They will also take on a responsibility of assisting colleagues for periods of absence.

Key responsibilities

In line with policies and procedures, key responsibilities include but are not limited to:

- Proactively managing complex diaries for both partners and fee earners
- Answering telephone calls in a timely fashion, taking clear and detailed messages
- Organising internal and external meetings
- Assisting fee earners in the billing and credit control process. Generating accurate billing reports, draft bills, and accompanying letters in a timely manner
- Assisting fee earners with finance tasks, namely requesting cheques, CHAPS/BACS payments, bank transfers and paying in money received, as appropriate
- Ensuring accurate and timely use of client relationship management tool to facilitate matter opening, maintenance, closure and archiving
- Maintaining up to date client records on the firm’s client relationship management tool, including client contact details, client specific requests in relation to billing and bill formats, details of other parties etc in line with the firm’s policy and processes
- Co-ordinating fee earner movements and making travel arrangements
- Managing the client and matter inception process ensuring files are opened in a timely manner in accordance with the firm’s policies
- Managing the process of submitting partner/fee earners expenses in a timely manner
- Co-ordinating the completion of document production (including digital dictations/manuscript amendments), e-filing and file management, photocopying and scanning services, organising couriers, sending out of letters/faxes etc
- Managing the production of official documents including bundles, court papers, powers of attorney, wills and relevant documents
- Actively participating in all relevant training
- Demonstrating flexibility with working practices/processes in line with the business need, especially in times of pressure/high workload
- Assisting other members of the department, both proactively and at the request of the team leader and work effectively with other legal and support departments as required
- Any other relevant duties as reasonably requested by the fee earners or your line manager

Personal attributes
- Exceptional standard of written and verbal communication
- Proficient multi-tasker
- Competent with the Microsoft Office suite and all forms of technology
- Team player
- Excellent interpersonal skills
- Solutions focused
- Have a high level of confidentiality and integrity
- Exceptional attention to detail

Rewards and Benefits:
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

- 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
- Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects

Equality and Diversity


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