Senior Workforce Advisor

2 weeks ago

Ashford, United Kingdom Kent Community Health NHS Foundation Trust Full time

Our team is often the first point of contact for enquiries relating to; pay, expenses, rostering, DBS, references, as well as contract changes and are pivotal in ensuring that staff have access to the necessary systems, including ESR, Easy Expenses and Healthroster.

Senior Advisors are responsible for ensuring that the services they support are experienced by patients, service users, the public, and colleagues; as caring, patient focused efficient and effective through developing, coordinating and overseeing the provision of first class, administration support.

As a Senior Advisor you will help service users and members of the public, stakeholders and contractors access our services and find the right place/information.

You will provide administration support of systems on behalf of senior clinical staff by overseeing, inputting and processing on systems, including Finance System, Roster System, ESR and Training Systems

In addition, you will manage junior administration staff (bands 2 & 3), by undertaking regular 1 to 1 meetings and annual appraisals, setting objectives, delegating, training, performance management and ensuring personal development of staff.

One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values Compassionate Aspirational Responsive Excellent.

We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.

We’ve signed up to be a real UK living wage employer. The real Living Wage is the only UK wage rate voluntarily paid by 7,000+ UK businesses who believe their staff deserve a fair wage. Committing to the real UK Living Wage is one way we’re delivering our pledge to be the best employer.

Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both.

Looking for professional development? We can support that too Our career pathways will help you achieve your aspirations.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

Find out more about the community difference here.

Good luck We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity

Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

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