Receptionist / Vehicle Administrator

3 days ago

Bury, United Kingdom Cartime Full time

Established in 2012, Cartime is one of the UK’s fastest growing used car dealerships, which has recently been announced as the UK Car Supermarket of the Year for the second year running and has plans to rank in the top five independent dealerships in the country.

We specialise in providing prestige, showroom-condition cars from all makes and models, including brands such as Audi, BMW, Range Rover, Mercedes and Jaguar. With three showrooms located in Manchester, we boast the largest 4x4 Centre in the North West, and have further expansion planned.

We have a strong approach to customer service and thanks to our recent growth, are looking for a Full-time Receptionist / Vehicle Administrator to join our growing team in the Bury area of Manchester.

**The Benefits of being our Receptionist/Vehicle Administrator**:

- Overtime available
- 28 days holidays
- A vibrant working environment with scope for progression within the company
- Ongoing training and development
- Company Pension
- Company Events
**The Role of our Receptionist/Vehicle Administrator**:

- To be the first point of contact for all customers and visitors on site.
- Greet and welcome customers as soon as they arrive on site
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure the showroom is kept clean and tidy throughout the day
- Take care of customers and visitors once they have arrived, serving tea and coffee
- Take messages for Management, Sales, and the Service Team
- Order office supplies and keep inventory of stock
- Carrying out general admin and other tasks as required depending on the needs of the business
- Process daily banking receipts.
- Check payments are correctly input against deals
- Register Insurance products
- Transfer V5 to new owner
- Control vehicle packs
- Check completed deal packs
- Check all part exchange vehicles V5s
- Monitor vehicle collections from suppliers
- Issue refunds
**What you’ll need as our Receptionist/Vehicle Administrator**:

- Proven work experience as a Receptionist, Front Office Representative, or similar role (Essential), Vehicle Admin experience (Essential)
- Excellent telephone and written communications skills (essential)
- Computer literacy using Microsoft office (essential)
- Excellent organisation skills
- Multitasking and time-management skills, with the ability to prioritise tasks
- Excellent customer service skills
- Ability to work on own initiative, with mínimal supervision
Working hours for the role are 40 hours per week and will be worked between either 8.30am to 5.30pm or 9.00am to 6.00pm Monday to Friday along with alternate weekend cover required: 9.00am to 6.00pm on Saturday, 10.00am to 5.00pm on Sunday

We would consider applicants on a job share basis.

**Job Types**: Full-time, Permanent

**Salary**: From £19,760.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Referral programme
Schedule:

- Monday to Friday
- Weekend availability
Ability to commute/relocate:

- Bury: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)
**Experience**:

- Vehicle Administration: 1 year (required)
- Customer Service: 1 year (required)
- Reception: 1 year (required)
- Automotive: 1 year (required)

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