Maintenance Controller

2 weeks ago

Bath, United Kingdom Places for People Full time

We are Touchstone, we manage a portfolio of properties on behalf of the UK's biggest landlords across the UK.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with supportive people, friendly people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

**More about your role**

You will join a small close knit team providing first line support to all our customers - tenants, clients, contractors and other external parties, whilst working closely with our internal teams, ensuring all maintenance tasks are managed quickly and effectively.

The Maintenance Controller is specifically responsible for the delivery of all maintenance within their designated area for both planned preventative maintenance and reactive maintenance when required

You will be the point of contact for landlords, tenants and contractors, booking in jobs, processing invoices and managing the deposit release process. The best interest of the property owner is at the heart of what we do, working within client, company and statutory regulations.

**This role has been evaluated to suit a 'hybrid' working pattern for a trial period whereby there will be the opportunity to work from home for some days each week if preferred**

For more details about the role, please download the job description

**More about you**

Our business is constantly growing and, therefore, we need you to be able to demonstrate your organisational skills and teamwork experience. As this can be a heavily customer focused role we require you to have experience of giving excellent customer service as with this role you will work closely with our tenants and landlords.

Experience working within the property sector is not a requirement for this role, however here at Touchstone we strive to give you the skills to become an expert in your field by providing full support and training to ensure you are provided with the tools you need for this role. If you're looking for progression and long term opportunities to grow, this role is a great place to start

**The Benefits**

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

- Excellent 33 days holiday and sick pay
- Pension with matched contributions
- Training - initial and ongoing
- Extra perks including huge discounts and offers from shops, cinemas and much more.

**What's next?**

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

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