Wellbeing Community Connector

**Wellbeing Community Connector**

**Responsible to**: Wellbeing for Life Locality Co-Ordinator

**Accountable to**: PCP Chief Executive & Board of Trustees

**Located**: Wellbeing Services Hub: Stanley with Outreach Work

**Starting salary**: Starting Salary £26,532 per annum pro-rata

**Salary scale**:Scale Points 9-11, £26,532 - £28,343 per annum pro-rata

**Hours**: 37 hours per week, flexible between 8am -8pm with occasional weekend working

**Term**: Permanent

**DBS Status**: Enhanced

**Job Purpose**

The Adult Wellbeing Services (AWS) are delivered by a partnership between County Durham and Darlington NHS Trust (CDDFT) and the Pioneering Care Partnership (PCP) and includes the Wellbeing for Life (WBFL) Service. WBFL is a commissioned service in County Durham based on the principle of _**Your Wellbeing, your way**_. Based on the model of behaviour change, the team encourages people living and working across County Durham to take small steps to better health in a way tailored to suit them.

The Community Connector role will be aligned to a specific Primary Care Network area (PCN) The post holder and team will support and undertake asset mapping within their allocated PCN area to ensure a joined up approach of service development and delivery.

In addition to managing their own caseload of clients, the post holder will also line manage a team of Wellbeing Practitioners, to develop, support and manage their caseload of clients providing lifestyle and behaviour change support particularly in the five ways to wellbeing. The post holder will engage and work with a wide range of partners and local voluntary and community groups within their PCN area, to develop joint wellbeing activities, ensuring that specific groups are supported by the service. They will work closely with the Community Wellbeing Hub and Volunteer Officers to support Wellbeing Hubs and volunteers within their area.

The post holder will liaise with a variety of partners, community and voluntary organisations across the PCN area to develop a strong relationship network and promoting the wider programme.

Excellent communication skills and local knowledge are essential in order to engage and work with members of the public. Willingness to undertake mandatory and role specific training within a specified timescale will also be essential.

The post holder will attend the County Durham Link Worker network events and will also attend other regional network events where appropriate.
- To carry out service evaluations in line with the project plan and learning from best practice.
- To develop new services / activities for the community based on identified need.
- To promote and deliver health and wellbeing programmes to individuals and groups to support the delivery aims of the programme.
- To ensure appropriate information and resources are available for staff and members of the public in order for individuals to make the correct choices to aid them with changes to their behaviour that have a positive impact on their health.
- To represent the service at key partner/ community group meetings and work closely with the team to implement key actions and feedback.
- To support the Wellbeing for Life Locality Coordinator and Adult Wellbeing Services Programme Manager in the development and implementation of the service specifically, but not exclusively, within their assigned PCN area.
- To line manage staff and mentor volunteers based on identified competencies required to deliver the client journey
- To support staff in the development and management of their caseloads, providing support and quality monitoring to all aspects of their roles
- To support staff to develop new activities / groups for the community based on identified health need.
- Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on ‘what matters to me’.
- Support clients on a 121 and group basis, both face to face and using digital platforms, including social media and video content, to support them through behaviour and lifestyle change by developing step change action plans and referring to relevant specialist services.
- To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.
- To work closely with the Community Wellbeing Hub and Volunteer Officers to support Wellbeing Hubs and volunteers within their area
- Alongside other members of the Adult Wellbeing Services teams, work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
- To source a holistic