Events Manger

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in Jersey and as such all normal working days must be carried out in Jersey.

Join us as an Events Manager, Retail Banking
- If you’re brilliant with customers, and are ready to make a difference by creating an effective events programme, we want to hear from you
- Every day, you’ll be promoting customer suggestions by using internal and external services, learning based insights, customer profile data and our business channels
- This is an opportunity to progress your career and enhance your interpersonal skills by working with our teams and by helping our customers
- To be considered for this role, you’ll need to specifically state on your CV that you have the right to live and work in Jersey

**What you’ll do**:
As an Events Manager, you'll be engaging with customers through a range of channels. You'll also be managing a programme and calendar of internal and external events that link to our purpose.

Day-to-day, you’ll be building relationships with our customers in person and through social media. Not only that, but you’ll also be working closely with our teams to communicate opportunities, develop business goals and work with the local market through customer development plans.

You’ll also be:

- Planning a programme of internal and external events before marketing them to a target audience
- Reviewing competitor activities to find creative ways to promote our events programme to customers and stakeholders
- Focusing on customer profiles and feedback opportunities to support our purpose and customer needs and to improve future events
- Promoting customer-facing workspaces in the branch and being responsible for reputational risk management
- Joining in external industry events and creating a strong support network to learn more about market trends that can improve our programme

**The skills you’ll need**:
To join us in this role, you’ll not only need fantastic interpersonal skills, but you’ll need great written and verbal communication skills too. You’ll also understand the fundamentals of PR and marketing, as well as how to network with both internal and external stakeholders.

You’ll also need:

- Basic marketing and promotional content skills for media and communication channels to reach different target audiences
- Knowledge of branch banking/personal & non-personal and cross industry regulations
- An understanding of how to find new business and enterprise opportunities
- Data and analytic skills to improve our events for different demographics and internal and external insights
- To be able to implement communication plans to help with branch events and brand advocacy