Postgraduate Admissions Officer
2 weeks ago
Permanent position, 1.0 FTE.
This is an exciting opportunity for a talented colleague to contribute to the University’s Admissions Service. Working within the Postgraduate team, the post will support the development and implementation of policy and procedure to ensure that the University of Warwick operates an admissions process that provides outstanding customer service, meets challenging performance targets, and complies with the increasingly complex external regulatory environment. Working closely with academic departments, you will provide expert advice and guidance on admissions matters and individual cases.
With a portfolio which includes responsibility for centralised selection of applicants for a defined portfolio of programmes, you will be familiar with working within and ensuring compliance with complex internal/external regulatory frameworks. Highly numerate, you will be able to provide support to academic and professional service colleagues by extracting, manipulating and analysing data and providing additional context where required. There is also a degree of project and development work in this role, supporting the Admissions Service Manager and Head of Admissions in ongoing reviews of policies and procedures and the delivery of core operational activities.
We offer hybrid working arrangements as standard (typically 2 days per week on campus outside of peak times).
Interview Date: TBC.
**JOB PURPOSE**
**DUTIES & RESPONSIBILITIES**
2. To provide regular and accurate management information reports on the courses within the portfolio to departments and the Head of Admissions; to advise these departments on any emerging trends and to support the departments in ensuring intake targets are met.
3. To ensure that the Admissions Service maintains a compliant and high quality customer service for applicants and their advisors, and for academic departments, whilst also ensuring that and the principles of fair admissions are upheld.
4. To contribute to the maintenance, development, and communication of sources of information, advice and guidance for all stakeholders.
5. To contribute to the development and implementation of policies and procedures connected with the selection of postgraduate applicants for admission and be responsible for ensuring that procedures are disseminated and understood within the team and wider institution.
6. To work closely with the Admissions Service Manager and Head of Admissions, to take forward projects designed to produce fully efficient and effective admissions systems and processes.
7. To contribute to the wider work of the Admissions Service, including by representing the University externally to a high standard. This may involve occasional contribution to events and activities such as open days, conferences etc. including occasional evening and weekend work, and travel within the UK.
8. To undertake some supervisory duties as required to support the work of the Admissions Coordinator and Deputy Admissions Coordinators (for example interviewing, short-listing, training, supervising and coaching the Senior Admissions Assistants).
9. To undertake other such duties as may be directed by the Undergraduate Admissions Manager or the Head of Admissions, commensurate with the grading of the role.
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