Customer Service Assistant

2 weeks ago

Brighton, United Kingdom Bandai Namco Amusement Europe Ltd. Full time

Vacancy: Part Time Customer Service Assistant
Employer: Bandai Namco Amusement Europe Limited
Location: Brighton, East Sussex
Salary / Rate of Pay: £11.44-12.21 per Hour
Sector: Retail, Leisure Entertainment, Hospitality
Role: Sales Assistant
Level: Team Member
Contract Type: Temporary

We are looking for a part time member of staff to join our amazing team of Customer Service Assistants who not only crush sales goals, but also bring high energy and positivity. Your primary responsibilities will be to assist the Store Management in all aspects of this leisure retail operation; interacting with customers, sharing your passions, maintaining stock and of course closing that sale.

Familiarity with One Piece, particularly OPTCG, and an interest in anime and Japanese culture would be advantageous.

**Responsibilities**:

- Greet and welcome customers with a warm, friendly demeanour
- Function as an expert in our product offerings, answering customer questions and providing recommendations
- Ensure the store is well-maintained, clean, and visually appealing
- Process customer transactions accurately and efficiently
- Maintain a professional appearance and conduct at all times
- Work with the store management team to achieve sales targets and meet performance goals
- Assist in inventory management, including receiving, stocking, and organising merchandise
- Contribute to a positive and inclusive team environment

What we are looking for you to have:

- Previous experience in sales within a retail or leisure hospitality venture
- Excellent communication and interpersonal skills
- Be organised with an attention to detail
- The ability to work flexible hours, including weekends and holidays
- Passion for our brand and commitment to delivering a high-quality customer experience
- The ability to work well in a team environment
- Familiar with Microsoft Office and tech literate

The package includes:

- Family friendly working policies
- Training and development
- Discounts at other BNAE operated venues

If you are a go-getter who's hungry to succeed and willing to go the extra mile, then you're going to love this gig. Hit us up with your CV and get ready to build a community with us
- **Fun for All into the Future**_

Bandai Namco is an Equal Opportunity Employer. As firm believers in diverse thinking, we strive to build a workforce that is representative of our audiences, society, and the world around us. We are committed to an employment process that respects a variety of voices, identities, backgrounds, experiences, and perspectives.

**Job Type**: Part-time

Pay: £11.44-£12.21 per year

**Benefits**:

- Employee discount
- Transport links

Ability to commute/relocate:

- Brighton: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a familiarity with One Piece Card Game?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

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