Credit Control

2 weeks ago

New Malden, United Kingdom Page Personnel Full time

Competitive hourly rate
- Permanent position available

**About Our Client**:
This company organise tailor made holidays, safaris and cruises to destinations around the world**.** They offer help and advice about filling in as well as the extending of European, Asian and African visas.

**Performance Objectives for the Credit control role**(1) Business Support**

From day one, you will
- Engage Clients with overdue invoices via telephone and E-Mail
- Support the business with related queries

Within the first three months, you will
- Proactively identify accounts that pose a credit risk
- Liaise with Credit Manager in evolution / tweaks of existing Collection SOP's

**(2) Credit Control and Reporting**

Within the first three months, you will
- Report on debt position to Credit Manager
- Liaising with Credit Manager regarding litigation
- Preparing documents for litigation
- Collection of payments on timely basis
- Monitoring and controlling customer accounts
- Investigate and resolve customer queries
- Regular communication with customers & consultants
- Reporting of credit limit breaches
- Supplying team with ad hoc support

***

**(3) Team Responsibilities**

Within the first three months, you will
- Review and approve client refunds
- Provide support to other projects as required by Line Manager

**The Successful Applicant**:
**To be successful in the Credit control role**

To be successful in this role you need to be passionate, professional, and comfortable working in a high pressure environment. The role is varied, involving reporting, reconciling, assisting the Accounts Receivable team, and liaising with the legal team as required. But the core of the role is collecting late payments and reducing risk. As such, an understanding of credit control processes and credit checking is essential.
- 1-3 years Credit control experience
- Proactive, can-do attitude
- Team Player
- Attention to detail
- Intermediate excel (V-Look Ups + Pivots)
- Promoting customer satisfaction whilst extracting cash in line with payment terms
- Ability to quickly understand and use new tools and processes

**What's on Offer**:
**What is in offer for the role in New Malden**
- Physical wellbeing benefits
- Financial wellbeing benefits
- Mental wellbeing benefits
- Permanent position available
- Discounted flights

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