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Tci Booking Clerk for Obstetrics

2 weeks ago

WestcliffonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Are you an experienced administrator wanting to use your organisational skills to ensure the smooth running of our patients’ journeys? Do you want to drive forward a coordinated and streamlined administrative process that revolves around the patient and their individual needs?

As our TCI Booking Clerk, you will work with a variety of staff to facilitate a seamless theatre journey for our patients; as well as acting as an ambassador for excellent customer care across the Trust.

**If successful, you will**:
Provide administrative support to all clinical staff within the clinical area ensuring effective co-ordination of their theatre schedules etc. This will include booking theatre lists, pre-assessments and carrying out cancellations in line with Trust policy.
Deliver an efficient and effective appointment scheduling and outcome service to the Obstetric & Gynaecology team, keeping up-to-date and accurate computer recorded information on the status of patients.
Ensure patient information is maintained and updated on the appropriate patient information system.
List patients for surgery based on received TCI (To Come In) cards and electronic outcomes.
Monitor the waiting list and ensure correct procedures are listed along with any other details relevant to the listing.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For full details of this fast-paced and rewarding role, please see attached job description.