Head of Iws, Ciiom

-Job description

**Role Purpose**
IWS CIIOM Head to provide world-class Investment propositions, platforms and products across all WPB client segments, serving client needs both locally and within the Expat Business, and where appropriate providing, a unique internationally connected offering.

Role holder will be responsible for the end to end oversight and development of the investments and wealth product offering to clients across GPB&W, Premier and Personal Banking segments in CIIOM. Wealth products are designed to support the needs of all clients, including wealth planning, insurance and various investment services.

**Principal Accountabilities**:

- Develop and manage a suite of wealth products to meet the strategic plan, delivering against appropriate and suitable customer outcomes, whilst meeting profitability and market share growth targets that is based on customer insights and data
- Contribute to the delivery of the IWS product offering to all clients in CIIOM (Personal, Premier, HNW and UHNW),.
- Improve existing platforms to support the launch of new services and products, identify needs for platforms enhancements and/or changes, support
- implementation of such changes through definition of budget and participation to Steercos.
- Identify needs for investments in resources and platforms enhancements to support business growth, define and drive budget request and management.
- Develop strong collaboration and partnership with the EMEA and Global IWS teams,
- Develop and lead new initiatives and product ideas for local distribution, as well as some global initiatives in agreement and coordination with Global CIO and Global IWS Product Heads
- Manage all IWS teams in CIIOM, including local client facing investment/wealth product specialists
- Develop and implement strong to local and regional Distribution teams to lead to optimally deliver Wealth strategy with great customer outcomes and commercial viability
- Develop a competitive and differentiated Wealth strategy in CIIOM for all client target segments, identify product and services synergies between the PB and Wealth activities
- Proactively seek out incremental new business opportunities and business expansion potential by managing pricing to maximise profitability.
- Develop a culture of sales management and effectiveness.
- Drive Digitisation of overall Wealth Business
- Business Outcome Lead for CIIOM Investment/Wealth product activity and platforms, helping to improve the client experience through digital and platform enhancements.
- Supervisory responsibilities for the IWS team operating in CIIOM including active management of IWS governance forums and active participation in the broader Market governance forums, representing IWS. Ensure strong product control, governance and compliance with all regulatory and policy requirements
- The role holder will have responsibility for the IWS product specialists within CIIOM, in the respect of product specialists, the role holder will be responsible for IWS operating within the stated risk appetite for the Market. Said risk appetite will have been approved at the relevant governance forum and dynamically managed accordingly, if IWS is to move outside of the defined risk appetite the role holder will be accountable for formulating an agreed plan with stakeholders for moving back into tolerance
- Role holder will be responsible for chairing the local product committee with individual accountability for decisions made at that committee
- Meet all regulatory and procedural requirements necessary
- Nurture a highly-motivated team through effective communication of business directions and objectives
- Member of CIIOM WPB ExCo
- Member of CIIOM GPB Exco
- Member of Regional IWS Exco
- Chair of WPOC, DMC and CAG

**Customers / Stakeholders**
- Head of WPB CIIOM
- Global/Regional Head of IWS, Global IWS Product Heads
- WPB CIIOM CEO, CFO, COO and CCO
- GPB CIIOM CEO, CFO, COO and CCO
- Head of Retail Product
- Head of Customer & Marketing
- CIIOM Head of Channels

**Major Challenges**
- Current environment of significant change within WPB.
- Ensuring products are fit for purpose, appropriately designed, whilst understanding distribution risks even if not owned
- Creating a joined up wealth offering and operating with a single culture
- Delivering target growth across the balance sheet; balancing product pricing and prioritisation.
- Meeting all regulatory, risk and compliance obligations in a changing regulatory environment.
- Adapting to changes in the immediate and mid-term economic environment, as a result of coronavirus-related developments and uncertainty.

**Role Context**
- The role requires a good degree of independence and initiative and the role holder will be expected to work with mínimal guidance and be able to manage senior relationships autonomously.
- The role requires a high degree of autonomy, technical knowledge and experience necessary to manage relationships with the GBLs. The rol