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Master Technician

2 weeks ago

Loughborough, United Kingdom Pertemps Leicester Full time

**Job role**: Master Technician
**Location**: Loughborough
**Salary**: £37’776 + OTE up to 45K
**Working hours**: Monday to Friday 8.30am - 5pm
+ Alternative Saturdays 8.30am - 12.30pm
**The role**:
We are looking for a qualified Master Technician to join our vibrant team in Loughborough.In a nutshell, you will be tasked with fault finding, servicing, and repairing vehicles.

**Benefits**:
As a vehicle technician, you will be entitled to a variety of different benefits from the day you start with us. Your benefits package will include:

- 30 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments
- Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
**What will I be doing every day when I join as a Master technician?**
You will spend most of your time in our Workshop maintaining vehicles to the highest standards, carrying out inspections, repairs and services and liaising with Service Advisors, Parts Consultants, and our customers.
You will need to make sure all necessary Vehicle Health Checks are completed and that paperwork is accurate and up to date. You will be responsible for ensuring all jobs are completed within agreed timeframes and that a high level of productivity is maintained.Analysis, diagnostics, and road testing vehicles are also a critical part of this role to ensure we exceed our customers’ expectations.
Other important aspects of this role include:

- TechnicalKnowledge: maintaining a high level of technical knowledge and ensuring you arecompliant with manufacturer training requirements.
- Efficiency: consistently maintaining high levels of overall efficiency (hours sold vs. hours attended).
- Quality: upholding Company and manufacturer quality standards and ensuring all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised.
- Standards: maintaining your work area, tools and equipment to a high standard and ensuring you understand and comply with all health and safety regulations and that customervehicles are appropriately protected while in our care.

Working hours for this role are Monday - Friday 0830am - 1700pm plus alternate Saturdays 0830am - 1230pm.
**Who are we looking for in our Master technicians?**
- A relevant formal qualification (City & Guilds / NVQ Level 3) as minimum.
- Previous Master Technician experience.
- Previous diagnostic and fault finding experience following relevant procedures.
- A full valid manual UK driving license
- An understanding of delivering high standards of customer satisfaction.
- A positive can-do attitude and team player mentality.
- Self-motivation.
- An awareness of Health and Safety in the workplace.

**Who are we?**
Our staff are at the heart of what we do We provide a structured development path for everyone in our team, so we will provide you with a career not just another job.
Our success since 1991 has been built on our Teams...people are at the heart of everything we do, so we’re always looking for those individuals who show commitment, enthusiasm, drive and can relate to our 5 Core Values that have been part of our 'family' sincethe very beginning.
We now have 47 franchise points representing 12 different brands, 23 locations and over 1300 Team Members.
So if you are looking to join a company with year on year growth, fantastic learning and development opportunities, recognition & reward,