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Client Services Manager

2 weeks ago

Stretford, United Kingdom SCC Full time

**Client Services Manager - SCC Document Services**

**Hybrid role - Home/Manchester with travel to client sites, as required**

**Salary - Up to £45,000 (depending on experience) plus Car/Allowance and Large company benefits**

SCC Document Services puts the customer back in control and de-risks the uncertainty of upgrading any of their Print, Scanning, and Document Management technology in the current unpredictable climate.

As a result of continued growth, we are recruiting for a Client Services Manager to maintain excellent relationship with all levels of client contact within designated accounts. This will be to support the sustain and renewal of existing accounts, howeverto ensure that portfolio of services are developed and grown.

**Why SCC?**
- The opportunity to work with a number of our key customers.
- Further develop your skills and experience with on going training.
- Join a well-established, stable company with excellent career prospects.
- Take advantage of unrivalled opportunities to develop your career as the practice grows.
- The opportunity to work for a progressive organisation that respects and rewards it's staff.

**Key Responsibilities?**
- Build and develop excellent relationships across your client base
- Ensure that Service Review best-practices are undertaken on a consistent and continual basis, across all accounts
- Ensure that the Account Plan for each contract are kept up to date and progressed (sustain and growing revenues)
- Support the Document Services Sales Manager in the pursuit of new business opportunities.

**Key Skills / Experience**
- The ability to analyse and manage financial information
- Experience of managing a team is essential
- An ability to negotiate tactfully, rationally and persuasively
- Leader and project manager who works well at all levels
- A self-motivator with professional standards
- Full UK Driving Licence

We are an Equal Opportunities Employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which aredefined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

**Interested?**

**Then click the response button now**

At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation.