Claims Advisors

6 days ago

London Colney, United Kingdom Pertemps London Full time

**Claims Advisors/Administrators
Location
- HOMEWORKING
£23,000-£25,000**
A leading Insurance Company handling claims management services are looking to recruit 5 X Claims Technicians/Customer Service Administrators due to constant expansion and growth of the company
**ALL OF THESE OPPORTUITIES ARE NOW HOMEWORKING**
You will provide exceptional customer experience to a portfolio of High Net Worth and Commercial subsidence claims.
You will be the first point of contact to the Clients and Policyholders for any queries on their Subsidence claims. As well as proactively driving your claim portfolio you will be required to maintain a task diary system,
recommend and raising payments, produce client reports, letters, liaise with contractors and other external suppliers you will also handle complaints from customers and suppliers
**Previous experience within a customer service office environment (Ideally Claims/Insurance/Administration experience)
Skills required**
Organised, diligent, and able to run tasks through to completion
Conscientious and hard working to achieve the required results, as well as being flexible and adaptable during times of high volumes
Excellent communication and negotiation skills
Experience of computer-based claims handling system
Ability to deal with demanding customers in a sympathetic but firm manner over the telephone.
Able to cope with a fast-changing working environment
A desire to embrace innovative working practices
Ideally educated to 'A' level/ degree standard
Working for this client you will be given the opportunity to study further with regards Insurance Exams

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