Compliance Officer

2 weeks ago

Oldbury, United Kingdom Concept Housing Association Full time

**Permanent, full time**

**Main Purpose of the Role**

The Compliance Officer will be responsible for ensuring that assigned accounts and properties meet all legal, statutory, contractual, and regulatory requirements. This role involves working collaboratively with colleagues, providers, and stakeholders to maintain high standards of safety and compliance across Concept’s property portfolio.

The postholder will monitor provider performance, resolve non-compliance issues within agreed timescales, and ensure accurate record keeping across asset databases and systems. This role will also support the development of policies and procedures that enhance compliance and safety that contribute to the organisation’s strategic objectives.

**Key Responsibilities**

As the Compliance Officer, you will work closely with asset and compliance colleagues to ensure statutory compliance is consistently achieved. You will liaise with providers to monitor performance, conduct regular contract meetings, and ensure any underperformance is addressed through developing clear action plans.

You will be responsible for tracking compliance actions, conducting due diligence checks, and maintaining accurate records to support operational performance and decision-making. Your insights will contribute to the ongoing development of policies and procedures that improve safety and compliance.

You will provide guidance, and support colleagues by building and maintaining strong relationships across the organisation and with our external partners. Your role will also involve identifying opportunities for service improvement and innovation, while ensuring that all assets remain safe, well maintained, and are financially sustainable.

In addition to your core duties, you will contribute to wider projects and take personal responsibility for health and safety, and the wellbeing of yourself and others.

**The desirable skills and qualifications are**:

- A relevant qualification or experience in property, estates management, facilities, surveying, or similar
- Awareness of asset management or contract management principles
- Awareness and experience of health and safety principles in a compliance orientated environment.

INDMED

At Concept Housing Association, we are more than just providers of accommodation; we are innovators in social housing. Our mission is to positively impact lives by delivering safe, comfortable, and compliant homes.

We support some of the most vulnerable individuals in society, helping to meet their needs as they strive to live with dignity and in safety. Specialising in exempt housing, we offer supported accommodation to ensure our residents receive the necessary support, delivered with empathy and a resident-centred approach.

Our dedicated team, united by a shared vision, brings a wealth of experience in supporting homeless people. We are committed to delivering the very best for our residents and our partners while continually striving to meet the highest standards.

Join us at Concept Housing Association and be part of a dynamic organisation that is raising housing standards and making a real difference in the community.

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