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Head of Chair and Chief Executive’s Office

2 weeks ago

Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
**Head of Chair and Chief Executive’s Office**

This is certainly an ideal time to join NSFT, an organisation currently in special measures, but with an improved CQC inspection and with our Board and senior leadership actively shaping the future strategy, vision for change and delivering a comprehensive improvement programme with our system partners bringing about real benefits for our service users, carers, staff and local communities.

Our Chair Zoe Billingham and CEO Stuart Richardson are ambitious for NSFT, making changes at pace that are long lasting and sustainable. Your role will support them in their strategic and operational roles.

**Main duties of the job**:
As Head of Chair and Chief Executive’s Office, you will work closely to the Deputy Chief Executive, Chief Executive and the Chair, with responsibility for day to day running of the office, supporting the coordination of external facing functions, public affairs and building and maintaining close relationships with key external stakeholders.

You should be an excellent communicator, who can work at pace to support these busy offices in managing high volumes of information effectively, prioritising and actioning work on their behalf, whilst ensuring an effective business planning and support function is always provided. The role will be responsible for producing reports and briefings, ensuring these are accurate and up to date. You will work closely with the communications team and the Trust Secretariat to ensure consistent narratives are presented to all external stakeholders on key themes.

You should have the initiative to respond flexibly as required to changing priorities and the ability to work to tight deadlines with mínimal supervision.

You will ensure the Deputy Chief Executive, Chief Executive and Chair have timely access to all relevant information and briefings as required.

**Working for our organisation**:
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

**Detailed job description and main responsibilities**:
Some of the benefits you can expect:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more

**Person specification**:
**Qualifications**:
**Essential criteria**:

- Educated to degree level in communications/public affairs or equivalent e.g., Media, English etc.
- Educated to master’s level or equivalent level of communications experience

**Experience**:
**Essential criteria**:

- Proven experience of preparing and if required presenting at board level
- Experience in preparing high level, complex briefings and reports for Executive Officers and Non-Executive Directors

**Skills**:
**Essential criteria**:

- Skills for direct line management and job management