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Receptionist/administrator

2 weeks ago


Totnes, United Kingdom Totnes & South Hams Tyres Services Full time

**Job Summary**
We are looking for a friendly and professional receptionist to join our Mechanical team. We are a well-established independent garage and tyre business located in Dartington. We offer a wide range of services to both retail and trade customers, including mechanical repairs, MOT testing, servicing, tyre fitting, and puncture repairs. This is an excellent opportunity to become part of a friendly, professional, and busy team.

**Duties**

The role is full-time, Monday to Friday, 8:30am - 5:30pm
- Greeting customers and checking vehicles in
- Take bookings and preparing customer quotations
- Update customers about the status of their vehicle
- Order parts from suppliers in advance of work bookings
- Accurately record and communicate customer work requests to technicians.
- Prepare customer invoices and obtain payment
- Keep the office and reception area clean and tidy
- Communicate job details accurately from technicians handovers to customers

**Experience**

Previous experience of working within the motor sector is desirable **but not essential.**
- Previous experience in an office or front facing role is preferred
- Ability to work well under pressure while maintaining professionalism
- Excellent literacy and numeracy skills
- Excellent communication skills, both verbal and written
- Strong organisational skills with the ability to prioritise tasks effectively
- Attention to detail and keeping accurate records
- Good time management skills

**What we offer**
- A friendly and supportive work environment
- Permanent position after a 3-month probation period
- Competitive pay based on experience
- No weekend work
- 21 days holiday plus bank holidays
- Company pension scheme
- Staff discount
- Free on-site parking

Pay: From £12.50 per hour

Expected hours: 42.5 per week

Work Location: In person