Senior Customer Service Advisor
4 days ago
Senior Customer Service Advisor
Hinckley, Office Based
£20,000 - £25,000 DOE
8:15-5pm Monday to Friday
Do you want to work for a successful, dynamic, and creative business? A market leader in its field, the company has grown rapidly into the largest independent, manufacturer in the UK.
**Key responsibilities**
- Achieve personal and department targets.
- Provide basic technical assistance and recommendations when required.
- Assist with the implementation of department sales and marketing strategies.
- Provide a 3 monthly sales forecast.
- Maintain and update customer relations management system.
- Develop new and existing targeted accounts.
- Responsible for incoming and outgoing sales calls to existing and potential customers.
- Provide quotations from customer enquiries.
- Maintain and increase the conversion rate of quotations to orders.
- Experience in customer service / account management.
- Able to communicate at all levels.
- Computer Literate with good IT skills.
- Organisational skills
- Commercial Awareness
- Hunger for a career in sales
- .
**Benefits**
- 25 days holiday plus bank holidays. 4 or 5 days kept for Christmas shutdown.
- Structured Company Bonus, you can earn up to 10% of salary after 6months of probation.
- BUPA health care after 6 months’ probation.
- Auto-enrol Pension
Interested? Please click apply
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