Operations Manager

4 days ago


Motherwell, United Kingdom Get Staffed Full time

Operations Manager

Our client is a growing and ambitious Transport company, working within the Parcel industry. Our client provides services to some of the worlds biggest Parcel Carriers and work from a number of locations across the Central Belt in Scotland. Due to continued growth, they are looking for an Operations Manager to join their great team.

**Responsibilities**:
*Manage team of couriers and supervisors to ensure excellent levels of customer service are achieved on a daily basis through communication and technology.
*Build good rapport and trust with our team members.
*Manage fleet of vans, ensuring they are maintained to high standards and daily/weekly checks are carried out.
*Monitoring Fleet efficiency using Osprey & Radius telematics.
*Recruitment - ensuring we have a continual pipeline of new drivers to help achieve growth targets.
*Providing excellent communication and transparency to our clients and being proactive with daily challenges that arise within our industry.
*Coach new and existing team members on standards and provide continuous improvement.
*Develop processes and systems that streamline and enhance our Operations.
*Work within Budget and maximise profitability of each route on a daily basis
*Be prepared to get stuck in and deliver parcels if and when necessary.

Desired Attributes/Experience:
*Be a dynamic problem solver who can deal with pressure and think on their feet.
*Must have a Growth Mindset.
*Must be disciplined with their time management.
*Previous Management experience within the Transport Industry is essential.
*Be someone who can drive performance within the team and elevate service to new heights.
*Must be an excellent communicator, you will be dealing with couriers, clients, suppliers and need to be able to adapt to a variety of scenarios.
*To be calm under pressure and deal with conflict in an effective, professional manner.
*Must be physically fit and active.

Package:
*Competitive Remuneration
*Opportunity of Employment Contract
*5 Day per Week Shift Pattern
*Growth & Promotion Opportunity
*Personal Development Plan and Mentor
*Company Uniform



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