Clerical Officer

3 days ago

Craigavon, United Kingdom Kennedy Recruitment Full time

Do you have a desire to move into the public sector? Are you a well seasoned Administrative professional? If so, read on, as we may have just the role for you.

**Your Duties**:

- Responding to Inquiries: Efficiently handling queries via Telephone, Webchat, and E-mail. Strong telephony skills required. This role involves answering telephone calls and providing advice on phones.
- Data Management: Performing data entry across various systems. This includes updating records, maintaining databases, and handling customer information with care.
- Confidential Document Management: Responsible for the meticulous scanning, filing, and organisation of confidential documents. Adhering to strict protocols to safeguard sensitive information.
- Administrative Support: Assisting in various administrative tasks such as scheduling appointments, coordinating meetings, and supporting the smooth functioning of the organisation.
- Adherence to Policies and Procedures: Following established protocols, guidelines, and policies to maintain compliance and confidentiality in all tasks performed.
- Collaboration and Communication: Working effectively within a team environment, collaborating with colleagues, and communicating efficiently with internal and external stakeholders.
- Strong telephony skills required. This role involves answering telephone calls and providing advice on phones.

**Your Profile**:

- At least one year of experience in a similar role.
- At least four GCSEs including Maths and English.
- IT/Microsoft Office Proficiency at a beginner level.

**Additional Information**:

- Full-time, Temporary, 13 weeks initially.
- 9am-5pm, Monday-Friday.
- A Basic Access NI Check is required.
- If this role isn’t for you, Kennedy Recruitment source a broad range of career opportunities to choose from. Get in touch via 028 9033 0555 to find out more._

Pay: £11.98 per hour

Expected hours: 37 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Admin/Clerical: 1 year (required)

Work Location: In person

Reference ID: 3898

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