Customer Service Advisor
3 days ago
**Customer Service Advisor**
**Full Time Permanent**
**Based in Belfast, hybrid working after 12 weeks training**
**Full flexibility required for working hours**
**As an Customer Service Advisor, we are offering**:
- Annual salary of £20,592 per year
- Hybrid working after 12 weeks training
- Fortnightly Pay
- 29 days holiday plus extra day per year
- Private healthcare
- Overtime available
- Paid Training Programme for 12 weeks
- Discount on number of retailers
- Ongoing Training & development to help expand your skills to reach your full potential.
**Customer Service Advisor role overview**:
- You will be handling inbound calls from customers who have enquiries with their account on behalf of a leading bank
- You will navigate through multiple systems whilst talking to the customer, so multitasking is key for this role.
- As well as having good communication skills, verbally and written you will need to deal with each customer on a personal basis and show empathy towards the customers.
**Successful Customer Service Advisor will have**:
- Minimum of 6 months experience within a Customer Service environment
- Computer literate with the ability to multi-task and use multiple systems at any one time.
- The ability to problem solves & provide the best possible resolution for the customer.
- An ability to work as part of a great team.
- Excellent communication skills
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