Showroom Host

2 weeks ago

Swansea, United Kingdom Sinclair Group Full time

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Mercedes Benz Dealership in Swansea, part of the Sinclair Group.

**Job Title**:Mercedes Benz Showroom Host

**Location**:Mercedes Benz of Swansea

**Contract Type**:Permanent / Part-time

**Hours of Work**: The hours of work are an average of 32 hours a week and the shift pattern operates on a rolling 7-day schedule, typically structured as 4 days on, 4 days off, followed by 5 days on, 5 days off. We’re happy to discuss flexibility to accommodate individual needs.

**Position Pays**:£12.60 an hour (£20,966.40) per annum based on a 32 hour week)

**The Opportunity**

We are currently recruiting for a polished, articulate, and well-presented individual to join our prestigious Mercedes-Benz dealership in Swansea as a Showroom Host.

This is far more than a typical receptionist role - at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house.

Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

**Key Responsibilities**
- Greet and welcome all showroom visitors with professionalism and warmth
- Handling the arrival and departure of pre-booked customers with speed and professionalism
- Introduce customers to the appropriate sales or service team members
- Assist with customer events, promotions, and ad hoc administrative task

**About you**:

- You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to the role
- A strong desire to provide the best customer service possible for the first impression of our dealership

**What’s in it for you?**
- 30 days annual leave (including bank holidays) plus your birthday day off
- Staff Discounted parts, servicing and a free MOT every year
- Contributory Pension Scheme
- Recognition of length of service at 5,10,20,30 & 40 years anniversary
- Life Assurance (death in service benefit)*
- Staff Car Scheme*
- Colleague Referral Scheme / Customer Referral Schemes
- Cycle to Work Scheme
- Employee Assistance programme with access to a 24/7 helpline
- Sinclair Foundation - charitable foundation designed to support members of their close family who find they need financial support at times of ill-health
- Career development opportunities across the Sinclair Group
- Free parking
- available after a suitable qualifying period

**To apply**

If you wish to apply, please send us your most up to date CV, making the first page your covering letter and stating your salary expectations.

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