Membership Advisor

Responsibilities:

- Serve as the primary point of contact for potential members of the gym, providing information and assistance throughout the membership process
- Conduct sales presentations and tours to promote membership benefits and features
- Analyze customer needs and recommend appropriate membership options
- Utilize our CRM software to track and manage leads, opportunities, and member interactions
- Maintain accurate and up-to-date membership records
- Engage with current members to enhance retention
- Produce leads to convert into membership sales

Calling prospects to get them booked in for sales tours

**Skills**:

- Fluent in English to effectively communicate with English-speaking customers
- Proficient in CRM software for lead management and sales tracking
- Strong analytical skills to assess customer needs and recommend appropriate membership options
- Excellent sales and customer service skills to effectively promote membership benefits

Sales Consultant / Membership Advisor
- We are now looking for a highly motivated Sales Consultants / Membership Advisors.

With more than 4000+ clubs worldwide, Anytime Fitness is the fastest growing fitness chain across the globe and this exciting new gym concept is now growing rapidly in the UK.

This is an opportunity for a Sales Advisor to work together with the Club Manager to strategize and successfully implement a strong running of the club. The successful applicant will not only take Anytime Fitness - Fulham to a leadership position within the local market, but also help to assist with running the club.

Our sales teams are at the heart of our business. If you enjoy working as part of a team, have natural confidence as well as the ability to work under pressure, then this could be the exact opportunity you're looking for. You will enjoy great opportunities to make the most of your sales expertise, by helping us meet some challenging business targets.

The Role

As our Membership Advisor, you will have a proven track record in working within a high-quality service or sales environment. A large part of the role will be sales driven, therefore outstanding communication and interpersonal skills are essential. You will have the ability to drive the Anytime Fitness culture within the club and to meet and exceed the members expectations. At all times you will support the Club Manager to achieve goals set for the clubs continued success and at times acting in a supervisory role.

**Responsibilities**:

- Sales: Achieve new member, total membership and income targets.
- Member Retention: Utilise Anytime Fitness systems and initiatives aimed at improving and maintaining member retention.
- Marketing: Development of the Anytime Fitness Brand in Orpington increasing brand awareness, new membership sales and revenue lines.

Your Commitment

This role is full time working 40-42 hours per week, 5 days a week. Shift patterns include morning, evening and some weekend work as per standard in the Leisure industry.

Great Benefits including:

- Industry leading pay and a bonus scheme
- Free gym membership
- 29 days holiday per annum (including bank holidays) plus loyalty holiday scheme
- High quality training and development
- Genuine career growth opportunities - we are a growing business
- Company pension
- Opportunity to work with a fantastic team

SALARY

We are offering a basic salary per annum **+** a Generous monthly Bonus structure

Note: we can only consider applicants who are settled in the UK.

**Salary**: £23,500.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee mentoring programme
- Free fitness classes
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Experience**:

- Sales: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)
- Fitness qualification (required)

Work Location: In person