Housekeeping Assistant

**Housekeeper**

**Company Main Responsibilities**
- To promote at all time the good reputation of the home whilst maintaining confidentiality as per company policies.
- Observe the Homes Health and Safety Policy at all times and to wear appropriate protective equipment as required. Staff must report any faults/damages to any equipment to the nurse in charge. Carry out duties with regard to the Home Fire Regulations, attend and implement mandatory training sessions when requested.
- Carry out duties with regard to the Home infection control policies. Attend and implement mandatory training sessions on a regular basis. Staff will follow and implement the Essential Steps to safe, clean care.
- Answer the door and telephone. Make visitors welcome and give them any assistance they may require ensuring they sign in and out of the building.
- All staff to know how to activate emergency call systems and to respond to an emergency calls immediately.
- To be reliable in attending rotaed shifts and if unable to attend you must provide the home with adequate notice and keep them regularly informed of your current status. Complete accurate timesheets. Also to inform the company of any changes of personal details, e.g. name changes, telephone numbers etc.
- Take part in staff and resident meetings when required.
- **It is your responsibility to personally report any absences to Manager in charge, unless impossible to do so.**

**RESPONSIBLE TO**: Manager**

**Main Responsibilities**

**Kitchen.**

1. To be responsible for the washing up after meals, filling and emptying dishwasher.

2. To ensure the kitchen is kept tidy and clean by cleaning work surfaces and sinks and floors.

3. To be responsible for the cleaning of kitchen equipment e.g. Microwave and oven top.

4. Serve residents’ meals in dining room or in bedrooms and change water jugs in rooms.

5. Tidy the Dining room after meals, wipe over table mats and table tops and hoover floor if required. Remove dirty tea towels, napkins and dishcloths to laundry and replace.

6. Dispose of any waste food or paper including changing black bags and disposal of waste.

7. Set up Dining room for meals and tea trolleys if required.

8. General kitchen duties as delegated by the chef or cook. Complete daily cleaning rota.

9. Complete security checks lock doors and windows at the end of day.

10. To attend staff meetings and training sessions when required and keep updated on company policies and procedures.

**Laundry**

1. Ensure competent use and training of all laundry equipment including washing machines/sluice washers, tumble dryers, roller iron, steam generator iron.

2. Ensure awareness of Control of Substances hazardous to Health (COSHH) assessments and infection control procedures e.g. MRSA, C Diff. Ensure personal protective equipment is used at all times (gloves, aprons, over sleeves).

3. Liaise and communicate with colleague the routine and allocation of jobs for the day. Sort the washing into piles paying attention to colours and care labels and to infected (e.g. MRSA, C Diff)/foul linen (e.g. bodily fluids
- faecal, urine, vomit, blood). Separate any items that require hand washing to be completed at a later stage. Any items that require dry cleaning seek the advice of the manager.

The following priorities in the laundry apply:
- Bedding

Towels

Residents' personal laundry

Serviettes

Tea towels

4. Process the laundry through the washer ensuring sluicing if necessary and correct temperatures/wash cycles are used.

5. Ensure the all washed linen and clothes are dried on correct temperatures and iron following garment instructions.

6. Any clothes which are not marked place to one side to be identified after they have been laundered.

7. Return marked personal washing to the relevant resident's room.

8. Return the Home's washing/linen to the airing cupboard and the Kitchen.

9. Daily follow and complete the laundry cleaning rota. This includes cleaning/mopping/hovering all areas of the laundry and leaving tidy.

10. Any equipment taken out of the cupboard, e.g. hoover, mop, bucket, etc., to be put back immediately after use.

**Cleaning**

**Daily Cleaning**: Empty wastepaper bins

Hoover floors

Shake out cushions

Clean lavatories

Clean wash hand basins and taps

Clean soap dishes

Clean toothbrush holders Spot clean all floorings

2. **Once Weekly Cleaning: -** Polish all mirrors

Clean all pipework in the lavatories

Dust radiators

Move all mobile furniture, including beds and chairs, and hoover and dust beneath/behind

Wash out metal wastepaper bins

Dust and polish furniture and window sills

Wash lino floors

**SKILLS REQUIRED**

**ESSENTIAL**

**Organisational skills**

**Time-management skills**

**Basic Food Hygiene Certificate**

**Reliable**

**Good communication**

**Friendly and approachable**

**Able to cope with confidentiality**

**Caring and understanding attitude**

**Able to follow instructions**

**Flexible**

**Honest**

**DESIRABLE