Merchandise Consultant Assistant

2 weeks ago


Northwich, United Kingdom TP European Solutions Ltd Full time

Salary variable dependent on age and experience

Merchandise Consultant Assistant - TP European Solutions - 8.55am - 5.30pm Monday-Friday

Customer Service & Sales Administrator

We are looking for a new Customer Service & Sales Administrator to join our growing team, we are a Trade Promotional Products supplier with a product range of over 4000 promotional products. We pride ourselves on servicing our customers to the best of our ability.

We are looking for an efficient, organised and enthusiastic individual with a passion for helping customers and a keen eye for detail.

The main responsibilities for this job role include assisting our Merchandise Consultants by sending accurate quotations, sales orders and purchase orders to our customers and suppliers.

Key Responsibilities
- Delivering an exceptional level of customer service
- Processing our customers sample orders and bulk orders
- Providing accurate quotations for customers
- Answering inbound calls
- Liaise with suppliers confidently
- Raising sales orders and purchase orders
- Sending sample and bulk order invoices
- Tracking order progress
- Helpong resolve customer problems
- Liase with all departments to ensure all orders run smoothly and we deliver to our customers on time
- Liaise closely with other members of your team and other departments to ensure efficient working and maximum output
- Sending out quality samples to our customers
- General administrative filing

Key Qualities
- Efficient, Organised and Enthusiastic
- Superb communication skills both verbal and written
- Keen eye for detail
- Excellent Computer skills
- Work efficiently and prioritise work load
- Keep a tidy and organised work space, both physically and digitally
- Excellent telephone manner

Why join our team?
- We are a friendly and sociable team who work hard in a fun and buzzing environment
- A great opportunity to learn a new industry
- Staff discount on over 4000 promotional product samples and personalised gifts
- Free eye tests
- Childcare vouchers
- Staff Christmas Party

If you would like to be a part of our team, please submit a cover letter and CV, we would love to hear from you

Olivia Howard

Sales Manager

TP European Solutions

Cameron Court

Winnington

Northwich

CW8 4DU

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday



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