Macmillan Cancer Care Support Worker

2 weeks ago

StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

We have an exciting opportunity for an enthusiastic, motivated and dynamic person to join our Macmillan support team. You will work along side the Macmillan cancer survivorship manager to deliver a high level of information and support to both patients and their carers throughout the cancer pathway. You will assess clients to ensure they are given the appropriate support. You will maintain links with the community including social prescribers to ensure services are appropriate for users. You will supervise and support Macmillan volunteers within the service and participate in their recruitment induction and training. Following the assessment of a clients needs you will be responsible for providing individualised information and support verbally, written by phone or in a format that is suitable to them. You will coordinate and delivery support sessions provided by Macmillan. You will be responsible for the supervision of of volunteers within the service and will participate in their development and training. You will ensure that information materials are correctly cataloged and displayed and that the center is kept well stocked. You will work across site delivering an equal service to all clients. You will work with members of the wider MDT including cancer care coordinators, clinical nurse specialists and social prescribers. You will ensure that the Holistic Needs Assessment folder is up to date. You will be able to manage your own workload without supervision. At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We recruit for values and "Together we are North Tees & Hartlepool" You will be working as part of a strong and organised team under the supervision of the Macmillan Survivorship Manager. We are looking for an enthusiastic and motivated person who enjoys a challenge and is committed to providing excellent care to our patients.

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