Public Transport Operations Officer

**Full Time, Permanent**

Bristol City Council's Public Transport Team is looking for an enthusiastic individual to support the day to day operation of the city's bus network. This is an outdoor, active role, working out on the network, supporting our operations and providing light maintenance where needed on our bus stop infrastructure.

Previous experience of working in an active, operational role with light maintenance duties is essential, although training will be provided. A vehicle will be assigned to this role, and a full, UK driving licence is therefore also essential.

The City has ambitious plans to deliver improved sustainable transport options, both in the City and within the wider region. These plans include;
- Strategic corridor interventions to improve public transport, walking and cycling along key corridors.
- Transforming our local communities through the development of ‘Liveable Neighbourhoods’.
- Developing Mass Transit options for the city.
- Building on our success as Cycling City to further develop and implement a world class walking and cycling network in the city.
- Making school journeys safer and increasing walking and cycling by implementing School Streets.
- Behaviour change, engagement and training to promote public transport use and other sustainable transport modes.

**Role of the Public Transport Team**

The Public Transport Team is responsible for various aspects of the public transport system in Bristol and working with various internal and external stakeholders to make this happen. Some of the key aspects of the Public Transport Teams work are:

- The maintenance, renewal and upgrade of around 1400 bus stops in the city.
- Generating income through bus stop suspension charges and bus shelter advertising.
- Analysing and responding to road closures and other issues which impact on the public transport network.
- Ensuring that new developments and projects take into consideration public transport requirements.
- Managing contracts relating to public transport infrastructure such as bus shelters and metrobus ipoints.
- Working with the West of England Combined Authority to ensure co-ordination on various public transport matters at a local and strategic level.
- Working collaboratively with Coach Operators and the Taxi Trade.
- Working with organisers of special events, such as the Great Bristol Run and Balloon Fiesta, to ensure transport requirements are met.
- Delivering or supporting projects of varying scale and complexity.

**What will I be doing?**

Reporting to the Principal Transport Operations Officer, you will be working out on the network, ensuring that our roadside infrastructure is well placed to support the city's local bus, coach and taxi network.

You will coordinate with the other operational officers and will be responsible for:

- Keeping our bus stop infrastructure in good condition, undertaking light maintenance work where needed.
- Liaising with our contractors and stakeholders as necessary for new builds and infrastructure repairs.
- Carrying out routine checks across our bus stops, shelters and metrobus infrastructure.
- Maintenance checks of our coach parking and taxi rank infrastructure.
- Keeping our database records up to date.
- Preparing, installing and managing the operational information notices for passengers.
- Other general duties as required.

As a central part of the public transport team, you will also attend the office to take part in team meetings, briefings and other strategic work as necessary.

**Why Bristol City Council?**

Working for Bristol City Council is about more than just a job. We’re not about building profits to make money for someone else, we’re about supporting the development of our City, improving life chances and outcomes for our population. We’re clearly focused on making a difference to the people and the communities across the City.

At Bristol City Council, we go that extra mile for our people; we offer a supportive working environment, giving you the chance to use your skills and develop new ones within a high-profile organisation. Hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Whilst this job is predominantly site-based, there will be an expectation for you to attend the office occasionally, according to the team's need, but this is an evolving balance and the wider team has a mixed approach to office, site and home working.

**How do I apply?**

**We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.**

**For an informal discussion please contact Pau