Junior Ecommerce Analyst

Here at Hobbycraft, we are looking for a **Junior Ecommerce Analyst** to join the team based at our Head Office in **Christchurch**. You will join us on a **full time, permanent** (37.5 hours per week)basis and In return, you will receive a**competitive salary up to £24,000 to £30,000 dependant on experience - Pension with a 4% contribution,25 days holiday increasing every year, 25% discount in our stores.**

If you love craft as much as we do, then you'll fit in a treat at Hobbycraft. We need positive people with the same passion to evolve our strategy and continue to meet the needs of our customers.

We're Europe's biggest and best art and craft chain with over 100 stores throughout the UK. We're growing fast and our plans for growth over the next few years are nothing short of phenomenal

**What can we offer our Junior Ecommerce Analyst?**
- Competitive Salary
- 25% Discount Card for Hobbycraft Stores and Haskins
- Hybrid working policy
- Free Onsite Parking
- Dog Friendly Office
- EV Charging Point
- Free Hot Drinks
- 33 days holiday inclusive of Bank Holidays with an increase each holiday year
- Birthday Day Off
- Company pension contribution - up to 4% contribution
- Employee Assistance Programme provide by Retail Trust
- Cash Health Plan with Health Shield
- Contribution towards eyesight test and glasses
- Subsidised gym membership
- Cycle to Work Scheme
- Long service awards and gifts
- Continuous training and development
- Colleague Wellness Programme
- A creative working environment
- Colleague Social Events throughout the year

**About the Junior Ecommerce Analyst role**:
This is an exciting opportunity for an analytical and tenacious person to join our fast moving and ambitious Digital Team as an Ecommerce analyst. In the trackable world of digital, data is core to everything we do and drives our decision making. In thisrole you will provide a suite of clear, commercial, and actionable reports across our digital touchpoints and trading performance to deliver a better customer experience, higher conversion and stronger sales; always looking for root causes, issues and opportunities.You do not need to have worked in online retail previously, but be comfortable working with data, digital platforms and looking to start a career in analytics.

**Responsibilities as our Junior Ecommerce Analyst**:

- Accountable for the delivery and ownership of the full suite of ecommerce reports.
- Interpret the data to provide commentary as part of the report suite that joins up the data to tell the story of trends and exceptions
- Play a key role in the product management team by identifying issues and opportunities in the site user experience throughout the funnel
- Deliver ad hoc and deep dive analysis to support business planning.
- Everyday usage of the analytics platforms and supplier relationships (Google Analytics, Contentsquare), understanding the roadmaps and new features
- Make use of alerts within the platforms to identify real time exceptions
- Working closely with the product management and IT teams on data integrity and accuracy, by ensuring that tagging is correct and fit for purpose
- Support digital strategic change projects with business modelling and provide dedicated reporting and dashboards in line with launches.
- Work closely across the whole ecommerce team, including finance partners, to gain awareness and understanding of end to end channel performance

**What we're looking for in our Junior Ecommerce Analyst**:

- Ideally degree-level education in a field relating to data analysis and business performance
- Customer first mindset
- A team player who is happy to take ownership of analytics and get their hands dirty; this is a small team with big ambitions
- Tenacious approach with strong problem-solving ability with a commercial, practical business mindset and able to join up data to tell a story and communicate to business stakeholders
- Analytically minded Anaytically
- Adept at getting to expert user level in digital tools, with the requirement to become a Google Analytics super user and a Contentsqare expert
- Able to visualise data for different audiences
- Someone who loves data and expert user in Excel

If you have the skills and experience we are looking for, click**'Apply'** now to be considered as our **Junior Ecommerce Analyst** - we'd love to hear from you