Admissions Clerk

Applications are invited from enthusiastic, motivated and conscientious individuals with excellent interpersonal skills for this interesting and busy post.

As a member of the Inpatient Admissions Team, you will be the first point of contact for patients to the Department and responsible for the administration of the waiting list for designated specialty areas. You will be responsible for booking surgical procedure for patients for a designated specialty/specialties in line with clinical priority and waiting time targets.

You should be a good team player with the ability to manage your own workload and possess an excellent telephone manner.

Computer competence, strong customer care, communication and team working skills are all required. Experience in a clinical administration role is desirable.

You will also need to be able to balance tact and assertiveness, combined with the ability to work calmly and patiently within a team, in a sometimes stressful environment.

You will have experience of working in a high volume patient/customer focused role.

Join us atUHSussex, every day is different, you can be the change, better neverstops

At UHSussex we’re proud to be at the heart of the NHS. As one of theUK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

The post holder will be responsible for the efficient management of the allocated specialty waiting list and maintaining government targets in accordance with the Patient Access Policy.

The post holder will be required to work unsupervised and on their own initiative, as well as working as part of team with clinical, management and clerical staff to deliver the highest standards of administrative support possible for patients, hospital staff and any other person their duties bring them into contact with.