Operational Support Assistant

2 weeks ago

Dorchester, United Kingdom Medequip Assistive Technology Ltd Full time

Medequip has recently been awarded a contract to implement a new Technology Enabled Care Service (TECS) for Dorset Council.

Medequip Connect is a country-wide provider of Emergency Mobile Response, Pendant Alarm Monitoring Services and Assistive Telecare Services for the elderly and vulnerable adults in the UK. Our service enables people to remain independent for longer, with their families in their own homes.

Medequip as a values-driven organisation places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do.

**The Role**:

- Working as a Team, you will provide administrative and general office support, including answering telephones, distribution of information, post, stock-taking of PPE and Technology Enabled Care (TEC) equipment, etc.
- Take and process new referrals for clients in accordance with TSA regulations.
- To ensure that new referrals are processed within the time-scales and to the standards required by our contract specification.
- To schedule the Technicians diaries with appointments ensuring the most efficient use of time when planning routes.
- To liaise with Dorset Council colleagues, customers, their families, and third-party community services such as GPs, nurses, social workers, and voluntary groups to maintain the independence and well-being of the customer.
- To assist with promotional activities and local marketing campaigns to ensure our target market know the range of services we provide.
- To assist with the set-up of the new client equipment and process returned equipment and occasionally clean it in line with Medequip’s decontamination policy.
- Responding to routine queries and requests from Commissioners, Clients, managers, employees and colleagues.
- Ensuring records are kept up to date..
- To develop & maintain knowledge and expertise in this specialist function and demonstrate commitment to one’s own professional development.

**The Person**
- Deliver a Service with empathy and care
- Ability to manage own workload and work unsupervised.
- Knowledge of an accounts system.
- Experience of working in an office previously and be able to use MS Office proficiently.

**The Benefits**:

- Continuous training, development & management support
- Care First employee assistance programme including free counselling.
- Friendly office environment.
- Free parking.

If you have a caring nature and genuine empathy for the welfare of elderly adults, this role will suit you, successful applicants will require an enhanced DBS check, the cost of which will be met by the employer.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

**Job Types**: Full-time, Permanent

**Salary**: £23,210.00 per year

**Benefits**:

- Cycle to work scheme
- On-site parking
- Wellness programme

Schedule:

- 8 hour shift

**Education**:

- GCSE or equivalent (required)

Work Location: In person

  • Support Worker

    1 week ago

    Dorchester, United Kingdom Alina Disability Support Full time

    **Job description** Earn competitive pay + work for a company that cares about you! If you’re outgoing, friendly and passionate, you could make a real positive difference as a Support Worker in the Alina Homecare Disability Support Team. Working with people with learning disabilities, autism and mental health, our Support Workers provide high quality...

  • Bank Dental Operational Assistant

    2 days ago

    Dorchester, United Kingdom Devon Doctors Ltd Full time

    Access Dental is looking to recruit a Dental Operational Assistant in our Out Of Hours emergency clinic based at Dorchester County Hospital.We are looking for a Dental Operational Assistant to support the service various Sundays and Bank Holidays. Shifts typically run on a Sunday between 08:30 -13:30. Dental experience preferred but not essential **Job...

  • Care & Support Assistant

    2 days ago

    Dorchester, United Kingdom Care South Full time

    Join to apply for the Care & Support Assistant role at Care SouthLocation: Maiden Castle House Residential Home - Dorchester, DT1 2NJPay rate: £12.50 - £12.75 per hourHours: Full Time & Part TimeShifts: 08:00 to 20:00 (including alternate weekends)We have an exciting opportunity for a Care & Support Assistant to join the team at Maiden Castle House, our...

  • Cleaning Operative

    2 weeks ago

    Dorchester, United Kingdom Premium Support Services Ltd Full time

    Cleaner required for retail store Must be able to work weekends Training will be given, Uniform provided 10hrs per week including weekends 06.00 - 07.30 or 08.00 **Job Type**: Permanent Pay: £11.44 per hour Expected hours: 10 per week Schedule: - Weekend availability Ability to commute/relocate: - Dorchester, DT1 3BW: reliably commute or plan to...

  • Production Operative

    23 hours ago

    dorchester, United Kingdom Crendon Timber Engineering Limited Full time

    The Role: Production Operative Location:Piddlehinton, DorsetHours:42.5 hours per weekSalary Range:£27,000 - £31,000 per year + Monthly bonus (up to £250) Join Our Team! We have an exciting opportunity for aProduction Operativeto join our friendly and hardworking team at our Piddlehinton branch. If youre reliable, motivated, and eager to develop new...

  • Fundraising Support Assistant

    1 week ago

    Dorchester, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    We are looking for an enthusiastic, engaging and versatile person to join DCH Charity. The Fundraising Support Assistant will be responsible for providing fundraising and administrative support to our Charity team, focussing on data processing and the recording and acknowledgement of all donations and support for the Charity. This role will be hands on...

  • Production Operative

    1 hour ago

    Dorchester, United Kingdom Crendon Timber Engineering Limited Full time

    The Role: Production Operative Location:Piddlehinton, Dorset Hours:42.5 hours per week Salary Range:£27,000Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.- £31,000 per year Monthly bonus (up to £250) Join Our Team! We have an exciting opportunity for aProduction Operativeto join...

  • Machine Operator

    2 weeks ago

    Dorchester, United Kingdom Rubicon People Partnership Full time

    **Machine Operator, Permanent, up to £25,000 per annum, 4 days working week!** **Purpose** We are recruiting for a permanent machine operator to support a busy business in the Dorset area, so if you have a keen interest in engineering and enjoy working in a hands-on role then this could be a great opportunity for you! **Responsibilities** As a machine...

  • Learning Support Assistant

    1 week ago

    Dorchester, Dorset, United Kingdom Coastland College Full time £621,229 - £1,533,073 per year

    EmployerCoastland CollegeLocationDorchester, DorsetContract TypePermanentHoursPart Time, Term TimeSalary£6, £15,530.73 depending on contractPosted3rd December 2025Start DateAs Soon As PossibleExpires14th January :00 PMContract TypePermanentStart DateAs Soon As PossibleJob ID1522584Job Reference0001About your role:We have an exciting opportunity for...

  • GFE Stores Operative

    4 days ago

    Dorchester, United Kingdom Morson Edge Full time

    Morson Edge are currently seeking a GFE Stores Operative to work on the behalf of one of our reputable defence clients based in Winfrith Newburgh. The GFE Stores Operative will assist in the Management of Government Furnished Equipment (GFE) on behalf of the customer. • Ensuring GFE process, procedures and reporting are adhered to. • Ensure MOD forms are...