Customer Service Assistant

3 days ago

Birmingham, United Kingdom Playland Amusements Full time

**Full Job Description.**

We are currently looking to recruit a customer service assistant to work in our **Funspot** adult gaming centre, predominantly throughout the night 10pm-8am. Flexibility to work extra shifts during the daytime and if required would be beneficial.

Your role as a customer service assistant is key, you will often be the first point of contact when customers enter the premises. you will be required to provide high levels of customer service, ensuring that customers receive a warm welcome when they arrive. You will also be responsible for maintaining a safe, clean and comfortable environment for them to spend their leisure time. Our venues operate 7 days a week so shift patterns will be on a rota basis including and the required shift for this role is **10pm - 8am**. Flexibility is important as weekend working will be required. **Contracted hours on offer are 20.**
- Previous customer service and cash handling experience desired although training will be given.
- Experience of working in the retail, hospitality or gambling industries.
- Excellent communication skills
- Must be aged 18+ due to gambling legislation.

**Job Type**: Permanent

Pay: £10.42 per hour

Additional pay:

- Bonus scheme
- Performance bonus

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: CSA Northfield

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