Associate Director

**Job**: Associate Director
**Division/Department**: Consultancy
**Contract**: Permanent

**Salary**: £90,462 per annum.

**Hours**: 37.5 per week

**Location**: Hybrid: This is a hybrid role primarily based from home, with 1 day per week based in our head office just outside of Maidstone (Kings Hill). You must reside in the UK and have the correct right to work documents to work in the UK. If you’d prefer to work from an office more regularly please let us know and we’ll see what we can do.

**Who we are**
Since 2009, Cloud21 has been providing support to NHS and healthcare organisations through all the stages of their clinical digital transformation journey. From co-developing strategy, managing procurement through to implementation, our goal is to transform the way technology is used in healthcare.

**C21 Culture**

Our values are openness, courage and curiosity. We believe that by living these values every day we will collaborate better, find the best way to do things and be able to solve problems in new ways. We are actively striving to be as inclusive an employer as possible because we believe that welcoming diverse perspectives benefits everyone. We are committed to providing an environment of continuous learning - investing in our people not only gives us great satisfaction but also enables everyone to find a role where they can flourish. Whilst it’s important to us that you are in a role that plays to your strengths and fulfils your own personal ambitions, we also continuously strive to provide a rewarding work environment. We offer flexible working options, an enhanced pension, private healthcare, life assurance, discretionary bonus, and free parking and refreshments at our Kings Hill office.

**Job Summary**

The Associate Director of Project & Change Management will be responsible for providing leadership and management of the Programme & Change Management function to ensure that desired programmes outcomes and objectives are delivered on behalf of the SRO and Executive Leads and that best practice is observed.

The Associate Director of Transformation will be an ambassador for Cloud21 with our clients, building and maintaining a broad portfolio of relationships across health, social care, local authority, political, private sector, and the public. Identification of risks and interdependencies will be essential. Strategic vision and planning is essential to this role, not only supporting our clients, but equally supporting the Cloud 21 strategic objectives

The Associate Director of Strategy will utilize their collaborative skills to build strong partnerships to ensure success in these complex programmes of work. Their experience will be in leading and developing digital strategies and the ongoing stages onto developing/writing business cases, in accordance with HM Treasury Green book model to support the delivery of the digital strategy is essential. In addition to experience of supporting across HCPs and ICBs.

**Additional Key Responsibilities include, but are not limited to**:

- The management of any programme spend, ensuring it remains within budget and addressing any risks, escalating as per the defined programme escalation process.
- Leading, with the assistance of the relevant corporate function, all procurement exercises associated with spend required to deliver the programme outcomes.
- Maintain close liaison with the Chief Officers and SROs to ensure the continued alignment of strategy and sustainability plans.
- Work closely with SROs and the PMO to ensure that executable programme plans are developed.
- Provide, receive, process, summarise, interpret and effectively communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change in a highly pressurised environment or where negotiating/influencing skills are required to secure agreement or cooperation.
- Provide advice and guidance to the diagnostics consultancy services team members to support service delivery
- Engage constructively and effectively using appropriate and innovative channels and adapting styles with a wide range of internal, external and varying levels of seniority stakeholders.
- Manage highly complex professional interactions to deliver expected benefits and remedy identified underperformance issues.
- Responsible for acting as a source of specialist knowledge, preparing briefings for senior management and external partners.
- Exercise judgement in the utilisation of gathered intelligence to provide detailed advice and problem solving to facilitate the identification of sustainability opportunities to a broad range of senior management colleagues, displaying strong specialist knowledge in the translation of highly complex and potentially contentious information.
- Critically analyse content to identify inconsistencies in the various components of the programme plans and to work with SROs and leads to ensure these are resolved without compromi