Cash Processing Supervisor

Location: Glasgow | Salary: £28,802 per annum | Posted: 29 Nov 2024 | Closes: 29 Dec 2024 | Reference: Job Req ID 3450 | Business Unit: Cash Centres and Hubs
- G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and will be integral to the effectiveness and success of G4S.

**Main Purpose of Job**

Join G4S as a **Cash Processing Supervisor (Senior Cashier)** in **Glasgow Hub** and you will become part of a well-trained, tight knit team providing an essential, cash processing service for local businesses. All you need to have is the ability to work on your own initiative within company guidelines and good people management skills, to prepare you for a great, long-term career with an industry leading company. And you will also earn a great salary and excellent benefits.

G4S is the largest secure solutions company in the world and one of Britain’s top Employers. Our Cash Solutions business has expertise in cash and valuables transportation, cash processing, ATM and cash centre secure storage. As a **G4S Cash Processing Supervisor (Senior Cashier)** in the **Glasgow** team, you will be at the very heart of our operation. Your primary responsibility will be maintaining the integrity of the audit trail into, within and out of the Processing department at all times. You will need to be confident working to stringent procedures designed to ensure that our service remains superior, and that our customer requirements are met with optimum efficiency.

**Key Tasks & Responsibilities**
**The Role**

You will join a team of specialist **Cash Processors** and be responsible for supervising cashiers in the department and to manage the workflow within the department in line with expected productivity, timelines and standard operating procedures (SOPs). It’s important to maintain a standard of cleanliness and organisation (following the 5S principles) on the shop floor with all staff, regardless of cleaners.

Our **Cash Processing Supervisors (Senior Cashiers)** must manage staff to maintain the highest level of customer care and productivity, communicate effectively with internal suppliers and customers (e.g. vault) to ensure cash is supplied & taken in a controlled and efficient manner, ensure that all relevant legislative and Company procedures and standards (Health and Safety, Security) are adhered to. You’ll also:

- Undertake training of Cashiers where necessary and identify any training requirements to line manager.
- Substitute for the Section Manager when required.
- Monitor, publish and communicate processing rates on an hourly basis if required.
- Verify and authorise discrepancies, claims paperwork, unclaimable losses and supporting documentation and investigate potential causes.
- Proactively provide input to productivity gains and waste elimination opportunities.
- Produce documentation to support effective handover between shifts
- Investigate and report on equipment faults to assure timely rectification action.
- Ensure audit compliance: be responsible for adherence to the audit requirements and the correction of any failures/shortfalls in score in a structured format.
- Undertake other duties that may reasonably be assigned to you by your line manager or the business.

**Person Specification**
So what makes a successful Cash Processing Supervisor (Senior Cashier)?
To succeed as a G4S Cash Processing Supervisor, you will need to be confident when communicating with customers and colleagues in both written and spoken English, to ensure the smooth running of the area. An appropriate level of numeracy is also very important, and you will be adept following specific procedures and instructions and be able to work to tight deadlines. We ideally seek:

- Previous experience working in a cashier/cash handling role or production environment and a working knowledge of cash processes and equipment, would be extremely beneficial but is not essential. As would supervisory experience or demonstrable
- leadership qualities and using IT and computer systems.
- You will need the ability to motivate and influence others, you will also need to be competent in training others.
- You must be continuously focused on providing a top notch service to our customers by being efficient, flexible and at all times security conscious.
- You’ll need to have good org