Operations Supervisor
1 week ago
**Job Description - Operations Supervisor Bristol LCD**
**Company overview**
Established in 1997, Unitmovements is a leading logistics company within the home delivery sector that is proud of the services it provides. With over 100 years combined experience, we can ensure that customers will receive their products on time, at the right time, every time. We are a fun; dynamic business and our people come to work at Unitmovements to learn, develop themselves and to provide exceptional customer service. We offer free onsite training, and we will always take the time to develop you in your role or to other positions if this is your plan. Our people are friendly, down to earth, and professional but most of all they are all passionate about what we do.
We are currently looking for an Operations Supervisor to join our growing team in our Bristol LCD Operation. You will play a key role in providing a prompt and professional service to all our customers.
**Main duties and responsibilities**
- Prepare crew manifests and paperwork
- Monitor crews on time slot precision.
- Manage lateness and absence with support from HR.
- Receive and check stock accurately
- Load Vehicles and prepare for dispatch
- Customer contact when required i: e, pre-calls
- Represent the company in a professional manner - wearing uniform and PPE.
- Ensure vehicles are road worthy and clean.
- Various aspects of staff scheduling including daily reports.
- Complete Return to Work meetings as required following staff absence.
- Ensure office and warehouse is clean and tidy.
- Support our new starters so that they comply with IKEA’s health and safety policies.
- Attend regular 121’s.
**Personal specification (essential)**
- Good Customer Service skills.
- Ability to manage a team effectively.
- Confident with dealing with customer queries.
- Professional conduct is necessary at all times.
- Ability to work well under pressure.
- Good time management.
**Personal specification (desirable)**
- Good computer skills
- Geographical knowledge of the area.
**Additional information**
Location: Bristol LCD
Hours of work: Approximately 40-48 hours per week.
**Salary**: £11 p/h
Shifts: 5 of 7 days
Start date: TBC
Reporting to: TBC
Department: Operations
**Salary**: Up to £11.00 per hour
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Bristol, BS5 6XX: reliably commute or plan to relocate before starting work (required)
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