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Junior Credit Controller
2 weeks ago
**Description**:
**Job Title**: Junior Credit Controller
**Location**: Ewloe or Wigan / hybrid 2-3 days on site
**Salary**:Up to £20,300 + Bonus
**Contract type**:Temporary - Permanent
**About the role**
As the Credit Controller you will handle credit assessments, decisions and collect payments in line with payment terms. If successful, you will possess strong telephone negotiation skills with the ability to oversee various operations necessary for resolving customer debt payments.
**What you'll do**
- Effectively manage workload across portfolio
- Adhere to all credit control processes and develop where necessary
- Collection of all outstanding debts within payment terms
- Reduce aged debt through pro-active telephone-based collection techniques
- Minimise risk across portfolio through regular review and arrears management
- Promote and develop relationships with key contacts throughout the business
- Manage queries to resolution through investigation, reconciliation and escalation
- Recommend appropriate action bailiff/legal/forfeiture
- Ensure all systems information is up to date and accurate and clearly demonstrates actions taken
- Creation of required client reports
- Manage payment plans
- Recommend bad debt write offs
- Assist in raising profile of credit control team with all departments
- Assist cashiering team with allocation of monies and maintenance of accounts
- Work collaboratively with other departments to ensure excellent service
